Subaru of Utica - Service Center

Great service! Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. More

I had a fantastic experience at Subaru of Utica on March 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making t 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making the whole process stress-free. I was in and out in no time, which I really appreciated. Highly recommend their service department!” More

The service was fine but the numerous reminders were annoying. Getting so many texts was totally not necessary. annoying. Getting so many texts was totally not necessary. More

Facility is well maintained and employees in the Service Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely mann Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely manner. More

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited for my car to be serviced. More

Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. He answered all my questions intelligently and professionally. More

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my car was safe. More

Excellent service, friendly and quick. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. More

I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you Tyler!! More