Subaru of Utica - Service Center

Subaru of Utica responded

We sincerely appreciate your business and constructive feedback. Knowing you always enjoy great customer service when visiting means a lot to our Subaru of Utica team. Regarding the cost of service, we're always trying to provide our customers the fairest price possible and your thoughts will be discussed internally. Additionally, we like to suggest checking our dealership website for current service specials, which can help lower costs while still receiving car care from certified experts. Your business is truly valued here and we hope you'll continue considering us for your automotive needs.

Subaru of Utica responded

It's important to us that our service guests stay informed and comfortable while we tend to their vehicle, and Joanne will be proud to hear her assistance allowed us to reach that objective while working with you. Thank you for your kind feedback and trust in the Subaru of Utica team with your service needs. Drive safe an come back to see us again whenever we can next be of help.

Subaru of Utica responded

It was our pleasure to get your car back to performing its best. Thank you for trusting us with your repair and maintenance needs here at Subaru of Utica. Your kind feedback means a lot to us and we hope that you'll consider working with us again in the future.

Subaru of Utica responded

Thank you, Hope, for your business and positive feedback. Tyler will be proud to hear his responsive, respectful and informative assistance earned your commendations. We're grateful for the opportunity to be of service here at Subaru of Utica and hope to work with you again down the road.

Subaru of Utica responded

As technology allows us ways to better serve our Subaru of Utica guests, we always welcome feedback regarding the value of amenities like our video service. Thank you very much for your kind words regarding the friendly, welcoming atmosphere you enjoyed while visiting as well. Safe travels and we'll be ready with a repeat performance when you next return.

Subaru of Utica responded

Joey, we're glad to hear you found our service at Subaru of Utica quick and responsive. We always aim to provide friendly customer service and informative assistance, and your kind feedback is appreciated by the team. Travel safe and we'll see you again next visit.

Subaru of Utica responded

We're delighted to know that Vincent provided you with a top-notch experience at Subaru of Utica. Vincent will greatly appreciate your kind words. Thanks for sharing your positive feedback and come back to see us again soon!

Subaru of Utica responded

We're sorry to read about your recent frustrating experience. We aim for transparency and honesty in all our dealings, so it's unfortunate to see this feedback. If you'd like us to look into the situation further or discuss any other concerns, please don't hesitate to reach out directly. Thank you, Dan Perkins - Service Manager - danielperkins@carbonecars.com

Subaru of Utica responded

We're glad to have you as part of the Subaru of Utica family! It's our goal to provide clear communication and competitive pricing to all our guests, so we're happy to see that reflected in your review. Let us know if we can assist with anything else in the future!

Subaru of Utica responded

Fast service and an enjoyable wait is what we want for all our Subaru of Utica guests, and we're happy to have met the mark during your visit. Thank you for your commendations and trust in us with your automotive needs. Come see us again whenever we can next be of service.