400 Reviews of Subaru of Utica - Service Center
The customer service advisers are excellent. Overall, this dealership provides a great waiting experience, they check on you, they provide a comfortable waiting area. The techs keep you apprise Overall, this dealership provides a great waiting experience, they check on you, they provide a comfortable waiting area. The techs keep you apprised of whats happening via videos. More
Took their time. Polite, went the extra step and made a video of them working on the car. Polite, went the extra step and made a video of them working on the car. More
Excellent service . . two excellent service desk folks/nice waiting room/ disappointed internet wasn’t working so couldn’t do update but not their fault. . two excellent service desk folks/nice waiting room/ disappointed internet wasn’t working so couldn’t do update but not their fault. More
I had an appointment to get my car inspected at 11:00, finally after 1 hour I went to check on what was taking so long. Richard kept saying it’s being worked on. My Husband had a Dr appointment at 1. F finally after 1 hour I went to check on what was taking so long. Richard kept saying it’s being worked on. My Husband had a Dr appointment at 1. Finally I went back out and Richard went to check with the Service Manager. Then the car was actually getting inspected. It was enough time to make the appointment More
Great service. Pleasant and clean waiting area and reasonable wait time.Excellent customer service..Thank you Pleasant and clean waiting area and reasonable wait time.Excellent customer service..Thank you More
Great customer service at Service Desk. Also, the mechanic videos are tremendously informative. I feel confident my car is in good hands. Also, the mechanic videos are tremendously informative. I feel confident my car is in good hands. More