469 Reviews of Subaru of Utica - Service Center
I appreciate the friendly service and comfortable waiting room. In my experience, the work always takes longer than predicted. The videos are a nice touch. One snag is that I left two messages with the servi room. In my experience, the work always takes longer than predicted. The videos are a nice touch. One snag is that I left two messages with the service department to make an appointment and never got a call back. I eventually spoke with someone in sales who gave my message to someone in service. More
this service department went over and beyond what i ever exepected and more i would recomend them to every one thank you so much exepected and more i would recomend them to every one thank you so much More
The service was excellent and the wait time very reasonable. The video clip was extremely helpful for making a decision on what needs immediate repair. The customer service rep (Tyler) was very kno reasonable. The video clip was extremely helpful for making a decision on what needs immediate repair. The customer service rep (Tyler) was very knowledgeable and a pleasure to deal with. He answered all my concerns promptly and efficiently. This was a very positive experience in every way! More
The customer service advisers are excellent. Overall, this dealership provides a great waiting experience, they check on you, they provide a comfortable waiting area. The techs keep you apprise Overall, this dealership provides a great waiting experience, they check on you, they provide a comfortable waiting area. The techs keep you apprised of whats happening via videos. More