Subaru of Utica - Service Center

Appointment for NYS inspection, new tires and alignment, brake service and detailing went well. Car looked great after detailing brake service and detailing went well. Car looked great after detailing More

I'm a bit annoyed. I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3 I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3:15. I understand there can be some delays, but what's the point of making an appointment if they are going to be an hour late in even starting the service? More

Tyler Davis is always so helpful and professional ever time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable. time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable. More

Joanne Kept me informed Not sure who Nick is but have always received very good service always received very good service More

Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More

Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More

Service for inspection, oil change and tire rotation, was done on time. Tyler was very professional. was done on time. Tyler was very professional. More

Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. ...very attentive to customers' questions and needs. More

Great service department. Did inspection and checked what was requested. Thank you for great service people. Did inspection and checked what was requested. Thank you for great service people. More

Very impressive Subaru dealership and I've been to several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So c several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So clean could eat from garage floor. More