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Subaru of Utica - Service Center

Utica, NY

4.7
469 Reviews
Call Service Center (315) 624-7774

469 Reviews of Subaru of Utica - Service Center

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February 22, 2025

I like Being able to depend on the dealership to answer my questions and explain what is happening with the car. Top notch service . More

by NKS1951
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Subaru of Utica responded

We're delighted to hear that you can rely on Subaru of Utica for top-notch service and clear communication. Thank you for sharing your experience with us!

February 21, 2025

The staff were all very helpful getting me into my new car while simultaneously helping me through my lease buy out. More

by ANTHONYT3
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Subaru of Utica responded

We're delighted to hear that our team at Subaru of Utica was able to assist you with both your new car and lease buyout. Thank you for choosing us, and enjoy the ride!

February 18, 2025

Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More

by S F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Subaru of Utica responded

Thank you for sharing your feedback! We're glad to hear you enjoyed the quick service and amenities at Subaru of Utica. We appreciate your input on our online portal, and we'll work on making it more user-friendly in the future.

February 16, 2025

I am pleased with the service I received. Courteous, timely & thorough. Will be back by choice More

by DEANERS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Subaru of Utica responded

Thank you for the positive review. We are thrilled to see that you had a good time at Subaru of Utica. Until next time, safe travels!

February 16, 2025

Service was excellent and they took care of getting me to work and getting my vehicle back to the office. More

by GOODIE109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kingsley
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Feb 17, 2025 -

Subaru of Utica responded

We're delighted to hear that the Subaru of Utica team provided excellent service and made your day more convenient. Thank you for sharing this positive feedback!

February 08, 2025

First time Subaru owner and first time dealing with Subaru of Utica. Great for both More

by dmac846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Subaru of Utica responded

Thank you. Your review means a lot to us! Feel free to give us a call or stop by Subaru of Utica if you need our assitance in the future!

February 05, 2025

Tyler and Vinny has both done and awesome job with making sure my 22 outback is all up to date with the maintenance. Thank use so much. More

by ENVOY9111969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Subaru of Utica responded

Thank you for the great feedback! We're excited to hear that Tyler and Vinny ensured your Outback is up-to-date with maintenance at Subaru of Utica. We appreciate your support and look forward to welcoming you back!

February 04, 2025

I went for a recall on my car. My car always ran great. Now I have a rattle on rear ended off my car. Strange? More

by BTRACEY1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Subaru of Utica responded

Thank you for bringing this to our attention. We're sorry to hear about the rattle after your visit and encourage you to reach out to us so we can address any concerns with your vehicle. Your satisfaction is important, and the Subaru of Utica team is here to help!

February 01, 2025

I made an appointment on line which was super easy, service was fast and friendly. More

by RRJSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Subaru of Utica responded

We are honored to receive your support. Thank you and see you again soon! - Subaru of Utica Team

January 26, 2025

Tyler, Vallen and Justin were all quite helpful in getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. More

by J_SLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Subaru of Utica responded

We're glad to hear that Tyler, Vallen, and Justin were able to assist you with the loaner setup at Subaru of Utica. It's great when things work out smoothly! If there's anything else we can do for you in the future, just let us know.

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