Today; called service department to see if I needed to make an appointment for safety recall and oil change. I explained I was leaving town Friday. Answer, 'yes, but we're fully booked up until Friday'. Interestingly, I have 2 friends who both had the same recall.....all they did was show up without an appointment and we're taken care of immediately. This is a SAFETY RECALL!. Guess my safety is not their priority.
Last oil change there: my 'oil light' came on after less than 1000 miles since change. I checked the oil, and it was a full quart LOW. I have 65000 miles on this car. It has NEVER used oil at that pace....before or since. So, not only did they short me oil on the change, they failed to detect that before I left the dealership. And it cost me another $10 just to bring the oil level up to normal,
New Tires: I ordered 4 new tires with a guarantee delivery and installation date, which was one day before a long road trip. When I showed up for the installation.....THE TIRES WERE NOT THERE. They didn't have the courtesy to let me know when they knew they wouldn't be there. So, they tried to sell me a tire model I didn't want. They finally agreed to mount tires, temporarily, off one of their own vehicles and agreed to install the tires I had ordered when I returned.
BUT; They didn't seat one of the 'new tires' correctly, and it leaked so much air that I had to refill the tire w/air once or twice a day. Not easy, when you're in a remote area.
SO? Never again with this dealership. I love my Subaru, but the dealership is a joke. So, I'll get my recall checked at a dealer in Colorado, get my oil changed locally in Wichita, and buy another Subaru....in Colorado.