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Subaru of Wyoming Valley - Service Center
Wilkes-Barre , PA
45 Reviews
45 Reviews of Subaru of Wyoming Valley - Service Center
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August 04, 2020
EXPEDITED REPAIR AFTER SOME ROUTINE MAINTENANCE WAS DONE I WAS MANY MILES FROM THE DEALERSHIP I DON'T LIVE CLOSE BY..I HAD A PROBLEM THAT WAS EASILY MISSED...DENNIS AN AFTER SOME ROUTINE MAINTENANCE WAS DONE I WAS MANY MILES FROM THE DEALERSHIP I DON'T LIVE CLOSE BY..I HAD A PROBLEM THAT WAS EASILY MISSED...DENNIS AN RON MADE A POINT TO EXPEDITE THE FIX .EVEN PICKING UP MY CAR SO THAT I DIDN'T TO DRIVE OR WAIT IN THERE SHOP WHICH IS DIFFICULT FOR ME TOO DO...THANK U ..I WILL REMEMBER THIS WHEN I AM LOOKING TO TRADE IN A YEAR OR TWO More
by jimmywaa85
Employees Worked With
DENNIS --RON KATHERN
Helpful December 06, 2019
Nickell was a pleasure to work with! Knowledgeable and efficient as well as keeping my beat interest in mind! Kudos to you Nickell!! Will be back for our future Subaru needs! efficient as well as keeping my beat interest in mind! Kudos to you Nickell!! Will be back for our future Subaru needs! More
by Lisa
Employees Worked With
Nickell,Natiello
July 25, 2019
Service Very nice, and easy to work with. Helpful and honest service. Switched dealers to this one from another dealer. Very satisfied with the customer servi Very nice, and easy to work with. Helpful and honest service. Switched dealers to this one from another dealer. Very satisfied with the customer service. More
by Sheep72
Employees Worked With
Danielle Lee
September 19, 2018
Horrible sale to service We purchased a 2013 outback from them On 7/13 between the next two days the car ultimately ran out of oil and took it back and the replaced the oil se We purchased a 2013 outback from them On 7/13 between the next two days the car ultimately ran out of oil and took it back and the replaced the oil sensor “car should be good” on 7/20 after it running low on oil again the replaced the PCV valve “car should be good” on 8/09 after oil issues after a few hundred miles they “need to put a new engine in” after going over what that entails we leave with the loaner now getting the car back 9/19 they only replace the block of the engine and give it a 1 year warranty refusing to stand behind the “NEW Subaru Engine warranty” after insulting us to say we wanted something out of this, and dealing with the highly arrogant and inhospitable service department manager. No we want what is promised and fair! This is our second Subaru with WVM Subaru and will most definitely be our last!! More
by Apple89*
Employees Worked With
Service manager, General Manager
July 20, 2017
Strongly recommend!! I took in my 2006 Outback because of a check engine light and humming noise. The facilities and service were top notch. They had the diagnosis and e I took in my 2006 Outback because of a check engine light and humming noise. The facilities and service were top notch. They had the diagnosis and estimate within a few hours. The final cost of repairs ended up lower than the original estimate. Strongly recommend!! More
by Mike from Clarks Summit
Employees Worked With
Josh Aldrich, Ed Murray
