If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Buick GMC.
Professional, certified sales staff - Buick GMC has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Buick GMC dealer in the area - Suburban Buick GMC is the Buick GMC sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in Ferndale. on Woodward, South of 9 Mile Rd, we make it very easy to get to our facility. Accessing our location from I-75 or I-696 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Buick GMC is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Buick GMC vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
Getting my new used Terrain was so easy. Coker our salesperson was so helpful and found us a great deal. Thanks to everyone at Suburban buick GMC Ferndale from Colee to Rick down to the guys who detailed the car. Thank you.
Because of the customer service I receive from this dealership and from my salesman, Tom Gaynor, I will not purchase my vehicles from anywhere else. The GM, Jonathan Smith, runs an excellent dealership and has an awesome team he does it with. I guarantee the first phone call you make and talk with Tom, you will have the same review and satisfaction that I do.
Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Tom! We hope to have the pleasure of serving you again in the future!
The salesman was very polite and courteous also was very patient and let my wife and I test drive a couple of vehicles to see which one we liked, I leaseed three GMC Terrain for the past nine years and wanted a change in vehicle, all of our questions were answered. He took us on a tour of the service department. My wife and I have a great experience working with Joseph and I would recommend him, my ex co-worker Jerome shipp recommended this dealership he purchase a GMC Acadia. Thanks again!
"I am very very impressed with everyone as his dealership I w"
My salesperson is Miss Beverly Archer professional to the highest order anything and I mean anything that I need for that car she's hand over heels to satisfy me in my opinion I will always come back to this dealership I love it and the people who works there
Tamara Convinced me to come in and speak to Taylor Butler, sure she could help me with my situation. After a very long year already, was not in a spot where getting a new car was a good thing, and we needed 2. We were there passed closing and not one employee showed any signs of being upset by this. Everyone was kind, courteous, and very helpful. I will be back to this dealership in the future.
My Son introduced me to Tom Gaynor, I'm glad he did. My experience at Suburban Buick was good with the help of Tom. His patience with me was a comfort. I feel I got a good deal and will return.
Thanks so much Tom.
"Great experience with my salesperson, Tony Ragland"
I knew what I wanted, but ended up with somethings different. Tony helped me to compare vehicles and come up with one better than I originally planned on. He was very professional, knowledgeable throughout buying process and great with follow up as well. Micah was fantastic