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Suburban Buick GMC

4.9

340 Lifetime Reviews

21800 Woodward Avenue, Ferndale, Michigan 48220
Call (248) 547-6100

340 Reviews of Suburban Buick GMC

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July 31, 2018

"Preowned GMC Terrain"

- CarolynLP

Getting my new used Terrain was so easy. Coker our salesperson was so helpful and found us a great deal. Thanks to everyone at Suburban buick GMC Ferndale from Colee to Rick down to the guys who detailed the car. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Colee Lane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 03, 2018 -

Suburban Buick GMC responded

Hi there! Thanks for the review, we appreciate you taking the time to let us know how we did! Happy driving!

June 24, 2018

"100% Satisfaction"

- Merritt

Because of the customer service I receive from this dealership and from my salesman, Tom Gaynor, I will not purchase my vehicles from anywhere else. The GM, Jonathan Smith, runs an excellent dealership and has an awesome team he does it with. I guarantee the first phone call you make and talk with Tom, you will have the same review and satisfaction that I do.

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Recommend Dealer
Yes
Employees Worked With
Tom Gaynor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 25, 2018 -

Suburban Buick GMC responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Tom! We hope to have the pleasure of serving you again in the future!

June 21, 2018

"new car purchase"

- carnut123

I was very happy with the professional service I received. They made the buying experience an enjoyable one. I will continue to buy from Suburban in the future.

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Recommend Dealer
Yes
Employees Worked With
Nate Passero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lavert Poole
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Witcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 25, 2018 -

Suburban Buick GMC responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

June 19, 2018

"Very knowledgeable"

- Livi50

Ann is very knowledgeable, friendly and helpful. This my second vehicle with this dealer and Ann along with everyone working there are the very best

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Recommend Dealer
Yes
Employees Worked With
Ann Nash
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 25, 2018 -

Suburban Buick GMC responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

June 11, 2018

"Awesome Service"

- DeeLee

Very patient and Great sales team. I met Lavert in the parking lot and he was very kind from beginning to end. It was a very pleasant experience that didn't take all day.

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Recommend Dealer
Yes
Employees Worked With
Lavert Poole
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Witcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 03, 2018

" Buick vision "

- Kimbell

The salesman was very polite and courteous also was very patient and let my wife and I test drive a couple of vehicles to see which one we liked, I leaseed three GMC Terrain for the past nine years and wanted a change in vehicle, all of our questions were answered. He took us on a tour of the service department. My wife and I have a great experience working with Joseph and I would recommend him, my ex co-worker Jerome shipp recommended this dealership he purchase a GMC Acadia. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Joe Honeycutt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Witcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 21, 2018

"I am very very impressed with everyone as his dealership I w"

- Soulman81

My salesperson is Miss Beverly Archer professional to the highest order anything and I mean anything that I need for that car she's hand over heels to satisfy me in my opinion I will always come back to this dealership I love it and the people who works there

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Recommend Dealer
Yes
Employees Worked With
Beverly Archer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 23, 2018 -

Suburban Buick GMC responded

Hi there, we are so happy to read such a great review about Suburban Buick GMC!

May 19, 2018

"Leasing 2 new cars"

- Jbudd76

Tamara Convinced me to come in and speak to Taylor Butler, sure she could help me with my situation. After a very long year already, was not in a spot where getting a new car was a good thing, and we needed 2. We were there passed closing and not one employee showed any signs of being upset by this. Everyone was kind, courteous, and very helpful. I will be back to this dealership in the future.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Witcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Taylor Butler
May 17, 2018

"Great and Calming"

- moki2

My Son introduced me to Tom Gaynor, I'm glad he did. My experience at Suburban Buick was good with the help of Tom. His patience with me was a comfort. I feel I got a good deal and will return. Thanks so much Tom.

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Recommend Dealer
Yes
Employees Worked With
Tom Gaynor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Witcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 18, 2018 -

Suburban Buick GMC responded

Hi there, thank you so much for your positive comments about Suburban Buick GMC!

May 09, 2018

"Great experience with my salesperson, Tony Ragland"

- ljgreer

I knew what I wanted, but ended up with somethings different. Tony helped me to compare vehicles and come up with one better than I originally planned on. He was very professional, knowledgeable throughout buying process and great with follow up as well. Micah was fantastic

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Recommend Dealer
Yes
Employees Worked With
Jerry Kelly
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Ragland
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Micah Turner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 11, 2018 -

Suburban Buick GMC responded

We are so happy to read such a great review about Suburban Buick GMC!

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