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Suburban Buick GMC of Troy
Troy, MI
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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110 Reviews of Suburban Buick GMC of Troy
June 01, 2023
Special thanks to Ahmed Shaban for his remarkable professionalism, passion and commitment to work during the process of getting my new lease on GMC Acadia AT4 2023. professionalism, passion and commitment to work during the process of getting my new lease on GMC Acadia AT4 2023. More
by petar.barbov
Employees Worked With
Ahmed Shaban
April 26, 2023
What happened to this dealership’s service? The worst experience in the twenty years I’ve been a customer. The service tech - unfriendly and short. A simple battery post cleaning is an extra The worst experience in the twenty years I’ve been a customer. The service tech - unfriendly and short. A simple battery post cleaning is an extra $65? No car wash even though it’s part of Suburban Care. And, no one around to bring this oversight to their attention. Sad, this dealership used to be one of the best 🥲 More
by Joe G
Employees Worked With
Do know any names - not one introduced themselves
March 19, 2023
Almost 40 years as a customer due to the dealership's overall professionalism and the fine service of the service department and Roger Teasdale overall professionalism and the fine service of the service department and Roger Teasdale More
by rpkmarketing
Employees Worked With
Roger Teasdale
March 15, 2023
Recalls and major internal engine damage (bent push rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. More
by michael4565
Employees Worked With
John Swanson, Kyle Haley
February 26, 2023
I dread when my lease is coming due because I absolutely hate going to a dealership. However, I had a wonderful experience at Suburban Buick! My salesman, Joe Honeycutt listens to the customer and has a c hate going to a dealership. However, I had a wonderful experience at Suburban Buick! My salesman, Joe Honeycutt listens to the customer and has a clear understanding of good customer service. Best of all, I absolutely love my new car! Thank you, Joe! More
by kluscomb
Employees Worked With
Joe Honeycutt
February 17, 2023
I had an absolutely amazing experience working with suburban gmc Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around. I w suburban gmc Honestly, the best dealership I’ve ever worked with. They are all very professional, extremely helpful and just pleasant all around. I worked mostly with Andrew and I couldn’t say enough kind things. Oh, and I love the car! More
by Marvin
Employees Worked With
Andrew , Ali Ahmed
January 26, 2023
I came to the dealership to purchase a new vehicle and I was very impressed with the customer service experience I received. I am very happy with my purchase of my 2023 GMC Terrain. Joe Claiborne and Narene was very impressed with the customer service experience I received. I am very happy with my purchase of my 2023 GMC Terrain. Joe Claiborne and Narene Davis were awesome to work with and getting me into the vehicle I wanted. More
by rhonda.davis0802
Employees Worked With
Joe Claiborne and Narene Davis
