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Suburban Cadillac of Plymouth
Plymouth, MI
431 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 431 reviews
October 02, 2018
Fantastic John Griffin is the sales guy you want, I was at work sent over all my information, next day I came in test drove my new Ats Coupe and drove off a few John Griffin is the sales guy you want, I was at work sent over all my information, next day I came in test drove my new Ats Coupe and drove off a few hours later.. quickest deal I've ever done Thanks John!!! More
by Ssnell1
Employees Worked With
September 20, 2018
Great Customer Service Herb. Simmons 9/12/18- I had the great experience of having Mrs. Barbara Basinski as my sales Rep. She was one of the most professional sales rep. I Herb. Simmons 9/12/18- I had the great experience of having Mrs. Barbara Basinski as my sales Rep. She was one of the most professional sales rep. I have ever dealt with. Her kindness and respect is the most outstanding element, that I have ever seen. She was extremely thoughtful and considerate during the whole process, covering all details and requirements, and working out all the rough areas. I going to make it a point, to refer all of my family and friends to contact Mrs.Basinski for any vehicle they maybe looking for. This is my second vehicle that I have purchased from Suburban Dealership. and I will never go anywhere else, for any vehicle that I may purchase in the future. Thank You (Mrs. Basinski) - and thanks to (Jamie- Internet REP) also. More
by herb ypsi 8725
Employees Worked With
Jason-Financial REP and The Sales Manager - Great Team., Barb Basinski
September 17, 2018
Always Great, highly recommended! I have been working with this dealership for many years, They have always been great to work with, very competitive with pricing and very accommodatin I have been working with this dealership for many years, They have always been great to work with, very competitive with pricing and very accommodating. More
by 25912591
Employees Worked With
August 24, 2018
White- Glove Dealership The team at Suburban strives to ensure every aspect of my interaction with them is positive. My sales consultant John Griffin has been professional an The team at Suburban strives to ensure every aspect of my interaction with them is positive. My sales consultant John Griffin has been professional and attentive at every turn. I know he'll continue to follow up with me in the months to come. More
by Paul
August 07, 2018
First Class Experience! From the time we entered the front door until we departed with our new car our sales man anticipated our needs and guided us all the way. From the time we entered the front door until we departed with our new car our sales man anticipated our needs and guided us all the way. More
by John H. Allmand Jr.
Employees Worked With
Dean Derigiotis, Jason Wier
August 03, 2018
Purchase of new car Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pu Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pushy and let me take my time More
by Vijay
Employees Worked With
Barb Basinski, Jason Wier
August 03, 2018
Salesperon Darius thompson The professionalism of this salesperson and help in my purchase. I would recommend him and the dealership. Also I would recommend Darius to my frie The professionalism of this salesperson and help in my purchase. I would recommend him and the dealership. Also I would recommend Darius to my friends and family. More
by shar1234
Employees Worked With
Darius Thompson, Jason Wier
June 22, 2018
5 star to our salesman todd..very happy.. My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as well..great experience.. More
by Cadillac man
Employees Worked With
Todd Craig, Jason Wier
June 21, 2018
Great Dealership Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously Great dealership!! Great service!! Andrew is the nicest and best salesperson!! We have purchased 3 vehicles from him and he has helped tremendously in making the transactions run smoothly and has gone out of his way to make us feel comfortable!! More
by dr2pin
June 18, 2018
The Great Trio!!! Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason We Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason Weir is a Top-of-the-line, quickly problem solving Manager!! These two people I would consider to be top-notch at what they do!! More
by Cadillac Girl
Employees Worked With
Mr. Angus McDonald, works in the Service Department, is very courteous, hassel-free and professional!! Make you feel that you are in goods hands!! He has great customer service., Barb Basinski, Jason Wier
