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Suburban Cadillac of Plymouth
Plymouth, MI
431 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 431 reviews
June 04, 2017
The people were great to work with, They took very good care The people were great to work with, they took very good care of me. I like their cars and they gave me a very good deal. The people were great to work with, they took very good care of me. I like their cars and they gave me a very good deal. More
by papajacks
Employees Worked With
June 01, 2017
Awesome experience Rich did a great job, everything went as planned no hidden surprises. Everyone at the dealership is friendly and helpful! Would go back again and refe Rich did a great job, everything went as planned no hidden surprises. Everyone at the dealership is friendly and helpful! Would go back again and refer! More
by Clipins1
Employees Worked With
May 29, 2017
Good friendly service approach. Have worked with them before, had abreakdown on my last car and they worked hard and followed up with me. Gave me a loaner car for 10 days even though Have worked with them before, had abreakdown on my last car and they worked hard and followed up with me. Gave me a loaner car for 10 days even though my car was off warranty. I just ordered a new factory built Atsv. More
by Pauldo
Employees Worked With
Scott Estes, Darius Thompson
May 28, 2017
The Suburban Cadillac Family I appreciate the professional service given at the Suburban Cadillac dealership. They keep my 2011 SRX in excellent running condition. It is underst I appreciate the professional service given at the Suburban Cadillac dealership. They keep my 2011 SRX in excellent running condition. It is understood I will have to replace my SRX sometime soon, and I assure you I will be returning to Suburban for my new purchase. Though I have another Cadillac dealer near by, I love the service department and their professional,charismatic people with Suburban. Scott (now in the financial dept.), Angus, Cheryl and Mike along with Joe in vehicle rental make the needed maintenance visits very pleasant. I have even had the pleasure of meeting general manager, Mark Naszradi. I enjoy the Suburban Cadillac of Plymouth family. Glenora Collins More
by Gram52
Employees Worked With
Angus McDonald, Cheryl, Mike
May 28, 2017
maintenance work Very pleased with the handling of my maintenance work on my vehicle. Angus, my rep. was very good at his job and professional in every way. Can't bea Very pleased with the handling of my maintenance work on my vehicle. Angus, my rep. was very good at his job and professional in every way. Can't beat the service at this dealership............5 STAR. More
by SRX
Employees Worked With
Angus
May 27, 2017
Wayne2324 Suburban Cadillac Will be the dealer I use as long as I drive a Cadillac. They were very helpful everyone was friendly and informative great experie Suburban Cadillac Will be the dealer I use as long as I drive a Cadillac. They were very helpful everyone was friendly and informative great experience . Todd Craig and so many others made my experience worthwhile .thank you very much Gentleman I truly appreciate it. More
by MHill2324
Employees Worked With
Scott the finance manager, Todd Craig
May 27, 2017
Awesome Thank you Keith Long!! This dealership is great. The Cadillac brand is such a luxurious brand. I don't think I''ll ever drive anything else. This dealership makes you fee This dealership is great. The Cadillac brand is such a luxurious brand. I don't think I''ll ever drive anything else. This dealership makes you feel like a king. My salesperson Keith Long is the absolute best. I will never buy another car from anybody but him. He is sincere, professional, and does everything he can to inform you about the cars and the finance options available. He truly does an amazing job. He has my trust and loyalty and I will recommend everyone and anyone go see Keith Long first before do buy a car that way you are already dealing with the best sales person in Michigan. Thank you so much Keith. I will be seeing you again for anotehr Caddy in a few years. More
by TomK42071
Employees Worked With
May 24, 2017
When a salesperson display Friendship! Over 3 years ago I was introduced to Donna, as she helped a new employee close my deal on a new Cadillac CTS . Within that time when ever I seen her Over 3 years ago I was introduced to Donna, as she helped a new employee close my deal on a new Cadillac CTS . Within that time when ever I seen her on my maintenance visits , she always showed a friendship mentality. So, when it was time for me to select a new vehicle she reached out to assist me. For many months, She updated me on what was in stock and leasing offers to help me in making a better decision than I probably would have made on my own. Professionalism means a lot to me but when you get it with a genuine smile and along with a display of friendship. Wow, that means I am more then a customer, I'm a Cadillac Club member (lol)... and that someone really cares about! BIG Thanks Donna Mahler for all that you have done... as I drove off into the "Sunset" in my New CT6. On May 20, 2017... Ms. G.T.B More
by Ms.GTB
Employees Worked With
May 22, 2017
Great My salesmen was very helpful, with great service. I surely will be back, and also will tell friends how friendly everyone there was, even the greeting My salesmen was very helpful, with great service. I surely will be back, and also will tell friends how friendly everyone there was, even the greeting when u Walk in. More
by Lmedley
Employees Worked With
Dean Derigiotis
May 20, 2017
Stellar Customer Service I am a loyal Cadillac customer. However, this was my first time working with Sales and Leasing Consultant, Dean Derigiotis. He is knowledgeable about I am a loyal Cadillac customer. However, this was my first time working with Sales and Leasing Consultant, Dean Derigiotis. He is knowledgeable about the Cadillac product and made every effort to assist me with feeling comfortable with my new vehicle and its‘ upgrades. He is personable, warm and truly committed to customer service excellence. He understands the meaning of building strong customer relationships. I cannot speak highly enough of him. He works seamlessly with his colleagues and appears to have a good rapport with them. Mr. Derigiotis introduced me to several employees to include Service Manager, Eric Scott, Financial Managers’ Jason Wier, Scott Estes and Salesman, Darius Thompson. Dean also introduced me to Executive Manager, Mark Naszradi. Mr. Naszradi was hands-on when addressing all my concerns especially service. He is sensitive and has his hand on the pulse of the customer. I believe Suburban Cadillac will thrive under his leadership and that of his dedicated staff. More
by Once a Marine
Employees Worked With
Dean Derigiotis
