Suburban Cadillac of Plymouth

where to start. ...the car, 2021 CT4 Sport, 12 tires replaced, brakes squeal, transmision shifts hard when cold [first shift is like hitting the brakes], 4 wheels wit ...the car, 2021 CT4 Sport, 12 tires replaced, brakes squeal, transmision shifts hard when cold [first shift is like hitting the brakes], 4 wheels with chipped paint and scrapes. This is a beautuful car when parked! The dealership.....Wesley, my service advisor is not the problem. However i have tried to get these wheels repaired or replaced for much more than a year. i am still driving with 4 damaged wheels. I purchased the tire and wheei insurance. all 12 tires were replaced. i have called numerous times over the past year to schedule the wheel repair and get a loaner car while they repair the wheels, i am still waiting, no call, no date. its now rediculus, i am still driving with 4 damaged wheels. Cadillac and GM....their response about the brakes and transmission is "they are all like that, they will not repair them" Makes you glad you bought a GM product,....not!. i am now looking at Audi for my next car. i had wanted a new CT5 for a bigger back seat but, after this experience, i just dont think that would be a smart consideration. you also might think twice if you are considering a Cadillac or GM product More

Andy green is a great salesman. He makes everything happens. If you need a car ask for him. He is the man He makes everything happens. If you need a car ask for him. He is the man More

Joan Glass was a very nice salesperson. She help me get rid of my old vehicle and get into a better vehicle. I sure do appreciate what Joan did for me. I would recommend her services to anyo She help me get rid of my old vehicle and get into a better vehicle. I sure do appreciate what Joan did for me. I would recommend her services to anyone looking to get in a vehicle. Thank You Joan More

Joan Glass was my salesperson. She worked to find me the perfect vehicle. Outstanding, professional customer service! She worked to find me the perfect vehicle. Outstanding, professional customer service! More

The best dealership I ever walked into. The greeting from the minute you enter the door to the final goodbye, I’m a very happy customer. Joan helped with everything. The way she help me was The greeting from the minute you enter the door to the final goodbye, I’m a very happy customer. Joan helped with everything. The way she help me was outstanding. She is the best to work with. She made everything easy and simple. She will go out of her way to help. I’m very happy and thank you Joan. More

Joan Glass was my salesperson and she went above and beyond to make sure that all of my needs were met. She was very kind and patient. beyond to make sure that all of my needs were met. She was very kind and patient. More

The best of the best! Andrew Green was loyal, patient and delivered what he said he would right to my door! Will use this dealership throughout my lifetime! Renee Kr Andrew Green was loyal, patient and delivered what he said he would right to my door! Will use this dealership throughout my lifetime! Renee Krebs Grosse Pointe Mi More

Joan glass helped us very nicely. 5 star from me. Smooth process, got out on time Thanks 5 star from me. Smooth process, got out on time Thanks More

Joan Glass was my sales person and she was amazing. She waited for other offers to come through just to make sure i got the best rate. I would 100% go back to her She waited for other offers to come through just to make sure i got the best rate. I would 100% go back to her More