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Suburban Cadillac of Plymouth
Plymouth, MI
436 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS
When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community.
WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI?
Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help!
CLOSE TO HOME IN ONE CONVENIENT LOCATION
Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 10:00 AM - 1:00 PM
Sunday Closed
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Showing 436 reviews
January 27, 2016
Awesome customer service Jason went above and beyond as a sales person. I felt like a friend and family when I wanted to look at there automobile's and he helped me find the Jason went above and beyond as a sales person. I felt like a friend and family when I wanted to look at there automobile's and he helped me find the perfect car. I'm so happy with my new car. I would shop here again and have Jason help me with my next purchase. Great service! More
by Wiebehappy1968
Employees Worked With
Jason Delaney
January 26, 2016
Best experience of any dealership I have recently visited After looking for a nice, pre-owned, SUV for a number of weeks, I drove out to Plymouth to check out a used Volvo XC90. First, the car was detailed an After looking for a nice, pre-owned, SUV for a number of weeks, I drove out to Plymouth to check out a used Volvo XC90. First, the car was detailed and ready to be sold. You would think this would be a typical way to do business. Sadly, many dealers don't take the time to present their products properly. The test drive went well and I wanted the vehicle. The sitting down and writing up the deal did not take long, by buying a car standards. There was no pressure to buy extra items. They were presented, but Kim, or anyone else, did not try beat me into submission. Another plus. Finally, the car was delivered to my home with a full tank of gas. There is a difference in dealing with a high-end dealership. I do not buy new cars. I let someone else take the beating on depreciation. But, if I was in the market to buy a new Cadillac, I would make the trek to Suburban Cadillac of Plymouth. I highly recommend them for your new or used car purchase. Ask for Kim Moore. She is pleasant to deal with, and makes the buying experience the best. More
by Ted Sky
Employees Worked With
Kimberly Moore, Lauren Docking, Jason Delaney
January 25, 2016
Great experience for the second time This is my second time buying a car from Suburban Cadillac of Plymouth. Both times I worked with the same sale person Jason Delaney. My experience w This is my second time buying a car from Suburban Cadillac of Plymouth. Both times I worked with the same sale person Jason Delaney. My experience was excellent, Jason and his team was able to get me within my budget. He was patient, respectful and answered all of my questions in a professional way. I highly recommend you to this dealership and to see Jason. I will be back!!! More
by Jakerr007
Employees Worked With
Jason Delaney
January 23, 2016
My experience was warm, caring, and understanding. This rating was given excellent because I felt that I could accomplish my goal in purchasing a new car. I will keep coming back and invite my friends This rating was given excellent because I felt that I could accomplish my goal in purchasing a new car. I will keep coming back and invite my friends to visit this dealership. I would recommend Dan O'Mara to anyone for purchasing a new car.The service was excellent!!!!!! More
by Pearlie pearl
Employees Worked With
Dan O'Mara
January 21, 2016
Fantastic Salesperson and Dealership Went into Suburban Cadillac of Plymouth to see what our options were on trading our truck in we were greeted by Joey DeSantis immediately and he went Went into Suburban Cadillac of Plymouth to see what our options were on trading our truck in we were greeted by Joey DeSantis immediately and he went right to work for us, we ended up trading in the truck and leasing a brand new one that same day. He was very knowledgeable, and versed in all the makes and models and he helped up make the best choice for our lifestyle and price range. The dealership was very welcoming , I would recommend this dealership and specifically salesperson Joey DeSantis to anyone looking for a used or new vehicle! More
by Satisfied customer
Employees Worked With
Joey DeSantis
January 19, 2016
Suburban Cadillac I recently purchased a new 2016 SRX....Dan Omara is awesome....did most of the legwork paperwork remotely on a schedule that worked for me...picked up I recently purchased a new 2016 SRX....Dan Omara is awesome....did most of the legwork paperwork remotely on a schedule that worked for me...picked up my new vehicle and was in and out of the dealership within 45 minutes....great experience. More
by Todd
Employees Worked With
Dan Omara
January 19, 2016
i would recommend my friends to come here the service was excelent, fast and accurate i was treated with respect and i would definetly come back im happy with the outcome of things. the service was excelent, fast and accurate i was treated with respect and i would definetly come back im happy with the outcome of things. More
by bill
Employees Worked With
jason delaney
January 18, 2016
Used vehicle purchase I purchased a used vehicle from this facility last week and worked with Jeff Thomas who was very helpfull in the whole process. I was very busy that w I purchased a used vehicle from this facility last week and worked with Jeff Thomas who was very helpfull in the whole process. I was very busy that week and friday evening he took his time out to deliver my vehicle personally from Plymouth to Rochester Hills. Thank you Jeff! I would definitely recomend this company :) More
by Tom
Employees Worked With
Jeff Thomas
January 17, 2016
Wonderful Experience I had a wonderful experience at Suburban Cadillac my sales person Jason was not at all pushy and attentive to my needs and did not try to push me on a I had a wonderful experience at Suburban Cadillac my sales person Jason was not at all pushy and attentive to my needs and did not try to push me on another vehicle that I was not looking for. More
by Spinner
Employees Worked With
Jason Delaney
January 16, 2016
Great Customer service! When my sales person, Oliver, was out very sick, Jay Delaney stepped in and made sure everything was taken care of for me. I have had a couple of foll When my sales person, Oliver, was out very sick, Jay Delaney stepped in and made sure everything was taken care of for me. I have had a couple of follow up phone calls from Jay just to make sure I'm happy and everything was good with my new car. I must say I'm impressed with the level of service! More
by happymom4
Employees Worked With
Jason Delaney
