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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

October 25, 2018

Did everything they said they would. I wanted to try you out because you sponsor Prusak Racing. Joe Prusak said you gave great service so I decided to try you out. More

by ccmorris123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Nov 06, 2018 -

Suburban Chevrolet responded

Thank you for the review! We hope we were able to earn your future business! If you need anything else at all, please give us a call or stop by!

October 25, 2018

Suburban service The told me it would be an hour or so, in reality it took 2 hours. This has happened in the past as well which tells me they don't respect my time. Di More

by LEE.KAMMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 06, 2018 -

Suburban Chevrolet responded

We sincerely apologize for your wait time. If there is anything we can do to rectify this situation, or if you have any other concerns, please call us so we can address them directly. Thank you for the positive rating, despite your experience. We hope you give us another chance in the future!

October 25, 2018

Oil change and tire rotation Chad Wilson was an excellent service advisor he was very helpful and knowledgeable and made my experience at suburban Chevrolet in very positive one I More

by PRINDAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wilson
Nov 06, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

October 24, 2018

Prompt and Professional Just roll up to the door and it goes up and drive to the "spot"- get out of car and get taken care of - quick and efficient. More

by KZIRBES2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Oct 25, 2018 -

Suburban Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Suburban Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2018

Excellent Dealership! I had reached out to the dealership through the web portal and received very quick feedback, via text, from the salesman, Dakota. As soon as I arrive More

by rj49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Steve Beech
Oct 25, 2018 -

Suburban Chevrolet responded

Congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day!

October 24, 2018

Very Informed !!! My daughter and myself were very pleased with help in buying a used car. A pleasant experience and pleased with purchase. Would return to purchase a More

by kathy5669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Otto
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you, Kathy! We're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2018

Saturday evening car buyers Brett was fantastic! He went above and beyond to work with us to get us rolling. He followed up to make sure we were enjoying the new ride and was mak More

by Esmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Oct 25, 2018 -

Suburban Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 23, 2018

charge for services performed Yesterday I had my 2010 Chev Impala serviced at your location. This morning while entering my invoices into my bank acct I notice that I was charged More

by MKDOOLEY64
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (952) 388-0061 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 23, 2018

Great Buying Experience Came in looking for a new car. Brett made this the easiest and best car buying experience I have ever had. He not only found me the perfect car, he we More

by rskalberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Oct 25, 2018 -

Suburban Chevrolet responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit! Thank you for the review!

October 23, 2018

Stellar service and professionalism Big thanks to MELISSA in service department. I wasn’t thrilled about the cost to replace a simple antenna on my 2016 Tahoe. However, I will be a repea More

by TADFINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Oct 25, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for your business!

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