
Suburban Chevrolet
Eden Prairie, MN
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Oil change This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when I purchased my car. Even yesterday he took the time to come in the waiting room where I was sittung to say Hi to me after five years, that's excellent service and why I continued to come back. I brought my car in for an oil change and winterized. Service was awful, so much to say from the beginning when I made the appointment. I don't think this will be read do I will just quit while I'm ahead. I would not of rated her and service at all but I had no choice. More
Superior customer service start to finish From start to finish this transaction couldn’t have been easier. Harley gave us his usual great service. Have purchased several vehicles from him and From start to finish this transaction couldn’t have been easier. Harley gave us his usual great service. Have purchased several vehicles from him and for this reason keep coming back. He is very organized and never leaves you waiting without an explanation. My vehicle had a recall and he had that already taken care of before we got there. Will be seeing him in about 84,000 miles! Darrell and Carol Baker More
Great team, great selection, great buying experience The team led by John and Kirk are top notch. And no one has more experience than Harley. The process was fast and easy. Once I made my decision to buy The team led by John and Kirk are top notch. And no one has more experience than Harley. The process was fast and easy. Once I made my decision to buy I was on the road within 30 minutes. More
Warranty work Jeremy was very helpful and good communication! We have had lower quality experiences in the past with other service people so Jeremy will now be our Jeremy was very helpful and good communication! We have had lower quality experiences in the past with other service people so Jeremy will now be our go-to guy! More
Trading and buying a car After meeting Harley and explaining what I needed, he didn’t waste my time by trying to squeeze more money out of me, like most car salesmen will do. After meeting Harley and explaining what I needed, he didn’t waste my time by trying to squeeze more money out of me, like most car salesmen will do. He offered me a reasonable amount for my trade and didn’t try to over priced the dealership’s car. This man knows how to take care of his customers. I only wish more car salesmen were like him. He deserves more than 5 stars for everything. Lowell & Beatrice 2018 Chevrolet Equinox LT (09/26/2018) More
Friendly and Efficient This was by far the best vehicle experience I've ever had. The sales person understood what we wanted, worked with us on a fair price, and was aware t This was by far the best vehicle experience I've ever had. The sales person understood what we wanted, worked with us on a fair price, and was aware that we didn't want to spend all day at the dealership. The financing was quick and when we came to pick up our Traverse, they were waiting with the keys. Great job! More
Quick and fast Brett was really nice. He didn’t pressure us into buying just so he could make a sale. Financing was quick and fast. It took us longer to decide and t Brett was really nice. He didn’t pressure us into buying just so he could make a sale. Financing was quick and fast. It took us longer to decide and test drive than it did for financing to go through approval. More

Excited about my new truck My wife and I had a great experience buying our new truck. Brett, our sales rep, was wonderful to work with. He was very informative and helpful. We n My wife and I had a great experience buying our new truck. Brett, our sales rep, was wonderful to work with. He was very informative and helpful. We never once felt any pressure one way or another but always felt that he was giving us all the information he could so we could make the right decision. We are so happy with our truck and our experience. More
Customer-focused Dealership My wife and I had a great experience working with our rep, James Richter. James and his manager were very accommodating and worked with us to find a My wife and I had a great experience working with our rep, James Richter. James and his manager were very accommodating and worked with us to find a deal that was a win for both parties. They are straight shooters and will give you an honest perspective rather than what makes them the most money. Would highly recommend to anyone on the market. More
Great team They made the sales and financing process extremely smooth. I knew what I wanted and they made sure I was able to get it. Would recommend them to an They made the sales and financing process extremely smooth. I knew what I wanted and they made sure I was able to get it. Would recommend them to anyone looking for a new vehicle. More