Back

Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

Directions

By Type

Showing 2,545 reviews

September 28, 2018

Oil change This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when More

by BPODL8138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Sauer
Oct 08, 2018 -

Suburban Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (952) 388-0061 at your earliest convenience. We hope to hear from you soon.

September 27, 2018

Superior customer service start to finish From start to finish this transaction couldn’t have been easier. Harley gave us his usual great service. Have purchased several vehicles from him and More

by Nursecjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson , Harley Baumann
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

September 27, 2018

Great team, great selection, great buying experience The team led by John and Kirk are top notch. And no one has more experience than Harley. The process was fast and easy. Once I made my decision to buy More

by jasontgodfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Harley Baumann, John Peifer
Oct 08, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2018

Warranty work Jeremy was very helpful and good communication! We have had lower quality experiences in the past with other service people so Jeremy will now be our More

by AMANDAJNETLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Oct 08, 2018 -

Suburban Chevrolet responded

Amanda, thank you so much for your high rating and review! We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

September 27, 2018

Trading and buying a car After meeting Harley and explaining what I needed, he didn’t waste my time by trying to squeeze more money out of me, like most car salesmen will do. More

by Lowell2018
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

September 26, 2018

Friendly and Efficient This was by far the best vehicle experience I've ever had. The sales person understood what we wanted, worked with us on a fair price, and was aware t More

by GOPHERPRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Steve Beech
Sep 26, 2018 -

Suburban Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chevrolet! We look forward to seeing you again soon!

September 26, 2018

Quick and fast Brett was really nice. He didn’t pressure us into buying just so he could make a sale. Financing was quick and fast. It took us longer to decide and t More

by Mayyang1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Sep 26, 2018 -

Suburban Chevrolet responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

September 25, 2018

Excited about my new truck My wife and I had a great experience buying our new truck. Brett, our sales rep, was wonderful to work with. He was very informative and helpful. We n More

by Mikej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Sep 26, 2018 -

Suburban Chevrolet responded

Mike, your satisfaction is our top priority. Your business means so much to us and we're so happy to have earned it. Have a great day!

September 25, 2018

Customer-focused Dealership My wife and I had a great experience working with our rep, James Richter. James and his manager were very accommodating and worked with us to find a More

by lukeschmitz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peifer, James Richter III
Sep 26, 2018 -

Suburban Chevrolet responded

Luke, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

September 25, 2018

Great team They made the sales and financing process extremely smooth. I knew what I wanted and they made sure I was able to get it. Would recommend them to an More

by DSCHACHENMeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Berg, Steve Beech, Mark Davidson
Sep 26, 2018 -

Suburban Chevrolet responded

Thank you! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

...
116
...