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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

September 25, 2018

Good work Service was good Tim is always thorough and polite He calls when he says he will And gives complete information without overreaching time lines More

by CARI7156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Sep 26, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2018

A good day at suburban chev I appreciate very much the care that Tim and Adam gave me during the service work on my suburban Wednesday. They communicated the costs and time invol More

by TRBRIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Sep 26, 2018 -

Suburban Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

September 24, 2018

Oil Change, Tire Rotation, and Wash Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done b More

by MAVPHER
Recommend Dealer
Yes
Employees Worked With
Kristine Burgwald, Harley Baumann
Sep 26, 2018 -

Suburban Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet. We're looking forward to your next visit with us!

September 24, 2018

Great experience We have purchased all our vehicles and all have had all service done at this dealership since 1983. We have consistently experienced great customer se More

by JerryDornquast
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky, Mark Thompson
Sep 26, 2018 -

Suburban Chevrolet responded

Jerry, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2018

Sensitive and responsive service Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staf More

by Carl1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Sep 26, 2018 -

Suburban Chevrolet responded

Carl, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2018

Jeremy does a wonderful job of representing Suburban Chevrol Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me More

by OTTOANDME
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Sep 26, 2018 -

Suburban Chevrolet responded

Hi there, thank you so much for your positive comments about Suburban Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2018

In and Out Dealer It was raining like crazy so there wasn't a lot of shoppers. I waited until Brett was back at work after a day off to make the deal. More

by JLDoely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (the numbers guy), Brett Skalisky
Sep 26, 2018 -

Suburban Chevrolet responded

Thank you! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 19, 2018

Headlight replacement I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted p More

by Vacman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Jeremy Anderson
Sep 26, 2018 -

Suburban Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

September 18, 2018

Oil Change Thanks for offering the driver service. I turned down the fuel injection service because you didn’t tell me why it was needed other than it’s for prev More

by DEAN_TEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 26, 2018 -

Suburban Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have further questions about your visit or any other services please give us a call!

September 18, 2018

It was long - 3 hours but I did some work while I was there. I'm sure the work they did was perfect - it just took so long - but, I think it was because it was a Saturday and they were short handed. More

by JUDY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala - super nice guy - I would schedule an appt with him again., Tim Chvala
Sep 26, 2018 -

Suburban Chevrolet responded

Hi, thank you for your kind review! We sincerely apologize for your wait time. We hope we can be of service to you again in the future. We hope you have a great day!

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