
Suburban Chevrolet
Eden Prairie, MN
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Good work Service was good Tim is always thorough and polite He calls when he says he will And gives complete information without overreaching time lines Service was good Tim is always thorough and polite He calls when he says he will And gives complete information without overreaching time lines Thanks More
A good day at suburban chev I appreciate very much the care that Tim and Adam gave me during the service work on my suburban Wednesday. They communicated the costs and time invol I appreciate very much the care that Tim and Adam gave me during the service work on my suburban Wednesday. They communicated the costs and time involved so that I could schedule my day. Thank you, Tom Briggs More
Oil Change, Tire Rotation, and Wash Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done b Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done before we got out of the car and said we will take care of it ASAP. More
Great experience We have purchased all our vehicles and all have had all service done at this dealership since 1983. We have consistently experienced great customer se We have purchased all our vehicles and all have had all service done at this dealership since 1983. We have consistently experienced great customer service with a friendly staff. More
Sensitive and responsive service Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staf Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staff recommendations were in the customers best interests. More
Jeremy does a wonderful job of representing Suburban Chevrol Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me while my vehicle was being serviced at the neighboring dealership of suburban Chevrolet More
In and Out Dealer It was raining like crazy so there wasn't a lot of shoppers. I waited until Brett was back at work after a day off to make the deal. It was raining like crazy so there wasn't a lot of shoppers. I waited until Brett was back at work after a day off to make the deal. More
Headlight replacement I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted p I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted promptly and my head light replace and also after an inspection my cabin filter was replaced as well. My service work was completed in just over an hour. More
Oil Change Thanks for offering the driver service. I turned down the fuel injection service because you didn’t tell me why it was needed other than it’s for prev Thanks for offering the driver service. I turned down the fuel injection service because you didn’t tell me why it was needed other than it’s for preventive regular maintenance. The service should be recommended when your having performance issues and/or the mechanics inspects injectors or the electronic throttle body and sees carbon deposits. Searching the web found no value in this as a valid preventative value. Are you really looking after my truck? More
It was long - 3 hours but I did some work while I was there. I'm sure the work they did was perfect - it just took so long - but, I think it was because it was a Saturday and they were short handed. I'm sure the work they did was perfect - it just took so long - but, I think it was because it was a Saturday and they were short handed. More