Suburban Chevrolet

Excellent suburban purchase Dakota Otto at Suburban Chevrolet was extremely helpful throughout the process. We started off looking for a pre-owned suburban & he happily showed us Dakota Otto at Suburban Chevrolet was extremely helpful throughout the process. We started off looking for a pre-owned suburban & he happily showed us those vehicles. In the end we decided a new vehicle was best option as long as the price was right & Dakota worked very hard to make it happen for us. More

Honest, transparent, and helpful I had a problem with the ABS in my older Corvette. GM not longer made the needed parts. Jeremy helped my find possible websites sitting with my comput I had a problem with the ABS in my older Corvette. GM not longer made the needed parts. Jeremy helped my find possible websites sitting with my computer. I brought in the needed parts but had extra one tat was not returnable. He worked it out that that part was used and I could send back another one. He saved the day and money fro me. More

AC repair AC went out. Repair covered by a recall Also had two other recalls complete and battery in my key fob was replaced for free too! AC went out. Repair covered by a recall Also had two other recalls complete and battery in my key fob was replaced for free too! More

Oil change completed Jeremy was the service advisor who assisted me. It was a routine oil change without any problems. He was helpful and prompt with getting my truck ta Jeremy was the service advisor who assisted me. It was a routine oil change without any problems. He was helpful and prompt with getting my truck taken care of. More

Poor. Slow Had an appointment for 7am for oil change and tire rotation and balance. With appointment should have taken 45 minuets to an hour 2 and a half hour Had an appointment for 7am for oil change and tire rotation and balance. With appointment should have taken 45 minuets to an hour 2 and a half hours later I’m finally out the door. May never do Routine maintenance at this shop again. Very disappointed. More

Excellent service. Good advice and timely service will keep me coming back. Chad knew what I needed and recommended a few other items. Great coffee in the waiting area t Good advice and timely service will keep me coming back. Chad knew what I needed and recommended a few other items. Great coffee in the waiting area too! More

Oil change and coolant change Friendly and professional services. Jeremy was very approachable and knowledge able. He was willing to explain what needed to be done and not pushy. T Friendly and professional services. Jeremy was very approachable and knowledge able. He was willing to explain what needed to be done and not pushy. Thank you. More

Dakota Otto is the best!! Dakota Otto is the best sales person. He was helpful, attentive and excellent follow through and exemplary customer service!! Mark Thompson was quick, Dakota Otto is the best sales person. He was helpful, attentive and excellent follow through and exemplary customer service!! Mark Thompson was quick, friendly and efficient. More

Rude service personnel Rude not timely and problematic did not do as pomised ... took several calls to even apprach a resolution... still not done. Waitin over 14 day for it Rude not timely and problematic did not do as pomised ... took several calls to even apprach a resolution... still not done. Waitin over 14 day for item to be mailed "the next day".... More

Great first car buying experience I gave a 5 star rating for suburban Chevy in Eden prairie because this is where I went to get my first new car by my self as a 19 year old and got app I gave a 5 star rating for suburban Chevy in Eden prairie because this is where I went to get my first new car by my self as a 19 year old and got approved for a loan . As well as being approved for a loan Dakota Otto (my salesmen) personally detailed the car I bought and also was very helpful and gave me a good range of choices. More