Suburban Chevrolet

After changes, something's missing. They asked if I wanted a free car wash. I said yes, but when I picked up my vehicle it wasn't washed. They no longer offer regular oil changes, only They asked if I wanted a free car wash. I said yes, but when I picked up my vehicle it wasn't washed. They no longer offer regular oil changes, only synthetic which cost $15-20 more. They are no longer open past 6 p.m. any night of the week, making pick-up more difficult. They did allow me to pay over phone and locked vehicle so I could get it with my spare key. The extras were the only reason to go to the dealer. With those gone, I don't see a reason to return. More

Service was great! My oil change was speedy. Tire rotation was great, they found a nail in one if my tires and got it patched up in no time. My oil change was speedy. Tire rotation was great, they found a nail in one if my tires and got it patched up in no time. More

GREAT SERVICE!!! I was very very pleased with the work done on my vehicle. They were professional and courteous. Jimmy worked on my car and did a wonderful job!!!! Wou I was very very pleased with the work done on my vehicle. They were professional and courteous. Jimmy worked on my car and did a wonderful job!!!! Would absolutely recommend going there and ask for Jimmy. More

Thorough, transparent, professional and painless Harley made sure the vehicle I was interested in was ready when I arrived and that the minor recall outstanding had already been corrected. It washed Harley made sure the vehicle I was interested in was ready when I arrived and that the minor recall outstanding had already been corrected. It washed and ready. Handed me the keys and I just took off. Harley let the vehicle sell itself which is sort of the ultimate experience. Mike in finance kept the flow going smoothly with absolute full transparency into every dime and where it was going. I knew I had good value for my money. Finally, they delivered the vehicle, next morning, to my front door..gleaming. Guy could have come in and made me breakfast I suppose but...you can't have everything. More

Dakota Otto is the best! We have bought 3 cars from Dakota in the last 5 months. We keep coming back because Dakota is genuinely friendly and professional. There were a coupl We have bought 3 cars from Dakota in the last 5 months. We keep coming back because Dakota is genuinely friendly and professional. There were a couple other salespeople who exhibited rude or disinterested behavior and we preferred Dakota by far! I have two more children graduating from college and will be looking to purchase new cars and I will absolutely bring them to Dakota when that happens. More

Had a great experience. My wife and I were in need of a new vehicle since we had a little one on the way. We still had a few months to go before our baby arrived but we figur My wife and I were in need of a new vehicle since we had a little one on the way. We still had a few months to go before our baby arrived but we figured we should start looking into family vehicles sooner rather than later. Typically car buying is stressful, although we needed to make a purchase it was not immanent which helped alleviate some of this stress. The sales staff was just as eager to welcome us to the Suburban Chev family as we were eager to check a new family vehicle off our to do list. You could tell it mattered more to them that not only they captured my business but that I perceived the transaction as a good deal. Having done research on some of the warranties and maintenance items Chevrolet provides just by purchasing one of their vehicles, Suburban Chev sweetened the deal by throwing additional unexpected perks in even after the handshake was made. I would highly recommend them from both a buying and servicing standpoint. More

Met my expectations $52 to patch a tire is a bit outrageous. I will be bringing my truck to a local tire dealer in the future for similar repairs. $52 to patch a tire is a bit outrageous. I will be bringing my truck to a local tire dealer in the future for similar repairs. More

Car buying made easy One of the nicest dealerships in the metro area. The sales staff is very friendly and helpful. The finance team is very easy to deal with. The selecti One of the nicest dealerships in the metro area. The sales staff is very friendly and helpful. The finance team is very easy to deal with. The selection is great. Car buying made easy! More

Ben worked hard on my behalf. I was buying my first new car. I chose a a rare color combination. Ben found a truck a ways away and made arrangements for it to be delivered. Then t I was buying my first new car. I chose a a rare color combination. Ben found a truck a ways away and made arrangements for it to be delivered. Then the hail came. He dueled mother nature and and a drought of inventory, but in a short while he found me my truck. If I'm in the market again, I'm going back to Ben. More

Oil and Filter change, tire rotation. I was greeted immediately by the service group and helped right away. They were courteous and friendly. Service was fast, the appointment wait was onl I was greeted immediately by the service group and helped right away. They were courteous and friendly. Service was fast, the appointment wait was only an hour. The new complimentary coffee machine was also an added bonus. The online scheduling has been a challenge. I have used it about a half dozen times and I believe I have seen 3 different scenarios. This last one was not used friendly. More