
Suburban Chevrolet
Eden Prairie, MN
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Great Service From Tim Chvala Tim made sure to keep in touch regarding my service experience and went the extra mile on the day of pick up. I was not expecting my car to be ready s Tim made sure to keep in touch regarding my service experience and went the extra mile on the day of pick up. I was not expecting my car to be ready so soon so I filled my gas on the loaner car. But he made sure my own tank was filled before I left! Great guy! More
Oil change and 4 new tires on a HD diesel under 2 hours!!! Quick service, easy to talk to advisors. No B.S. or A hole service advisors as Ive come across before at other dealerships. Dean was easy going, built Quick service, easy to talk to advisors. No B.S. or A hole service advisors as Ive come across before at other dealerships. Dean was easy going, built a lot of rapport in the short time we were talking. A+ Dean:) More
Made an effort to make things right. Very willing to spend the time needed. Wanted to make it a good experience. Followed-up to make sure everything was good. Came to my house to help Very willing to spend the time needed. Wanted to make it a good experience. Followed-up to make sure everything was good. Came to my house to help program garage door opener. More
Car getting fixed I made an appointment drove 2 hours to get and auto body estimate which we did not end up getting and to fix are car which did not end up getting fixe I made an appointment drove 2 hours to get and auto body estimate which we did not end up getting and to fix are car which did not end up getting fixed! More
No Oversell, Completed as promised Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I asked to have the clips replaced on, did not have clips and the full seat back needed to be replaced if I wished to do so. He informed me that they had the part in stock and what the prices was. He also informed me that with 60,000 miles, which recommended services were due, and we went through each of them. There was no pressure sell tactics as I agreed to some and turned down others. More
Never coming back The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stell The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stellar. The next not two not so. More
Excellent! Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was delivered was exceptional! More
Always good I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you More
Great salesman Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. More
Low pressure, efficient closing, knowledgeable Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The sales staff were honest and knowledgeable. I have never walked out of a dealership so quickly after getting an approval. Overall a very good experience. The only huge negative is the lack of inventory on the model we wanted. More