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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

August 30, 2018

Great Service From Tim Chvala Tim made sure to keep in touch regarding my service experience and went the extra mile on the day of pick up. I was not expecting my car to be ready s More

by rbnwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvaka
Sep 10, 2018 -

Suburban Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet. Thank you so much again for your feedback! We hope you have a great day!

August 30, 2018

Oil change and 4 new tires on a HD diesel under 2 hours!!! Quick service, easy to talk to advisors. No B.S. or A hole service advisors as Ive come across before at other dealerships. Dean was easy going, built More

by NManthey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 10, 2018 -

Suburban Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Suburban Chevrolet!

August 29, 2018

Made an effort to make things right. Very willing to spend the time needed. Wanted to make it a good experience. Followed-up to make sure everything was good. Came to my house to help More

by J.HARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rodriguez
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for the rating and review! We're happy to hear that our team was so helpful. We hope to be of service again in the future. Take care!

August 29, 2018

Car getting fixed I made an appointment drove 2 hours to get and auto body estimate which we did not end up getting and to fix are car which did not end up getting fixe More

by dixypixy2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us.

August 28, 2018

No Oversell, Completed as promised Scheduled my service on line which saved making a call to schedule my service. Received a call from Jeremiah informing me that the seat back which I More

by MARKLUECK422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 10, 2018 -

Suburban Chevrolet responded

Mark, thank you for the review and feedback! We're happy to hear that our service team was so helpful. Please let us know if anything else comes up!

August 28, 2018

Never coming back The character of these Grossman dealerships has really changed. I have purchased three vehicles from theses dealerships-the first experience was stell More

by t.gregory.hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Cutts, Darrin Berg
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for your feedback. We're disappointed to hear that you last few visits were not up to par. Please reach out to us at your earliest convenience so we can learn more about what happened and hopefully work to make things right. We hope to hear from you soon.

August 28, 2018

Excellent! Sales team was very knowledgeable, responsive and exhibited a high degree of customer care! The orientation received on the day the vehicle was More

by bvolkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson , Kirk Fox, Ben Cutts
Sep 10, 2018 -

Suburban Chevrolet responded

Thank you for the review! We appreciate your business and look forward to your next visit with us. Have a great day!

August 27, 2018

Always good I've always had great service at suburban chevy. Friendly staff. Very professional. I'll be buying my next vehicle at suburban Chevy. Thank you More

by Brettsovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Aug 27, 2018 -

Suburban Chevrolet responded

Thank you for the review! We're glad you had such a wonderful experience with us! We hope you have a great day!

August 24, 2018

Great salesman Corey was a great salesman to work with. He was very forthright and kept me up to date on where everything was and next steps. More

by BETWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Minion
Aug 27, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Have a great day!

August 24, 2018

Low pressure, efficient closing, knowledgeable Walked in with no pressure, no vultures outside. Relaxed atmosphere and no pressure. Much different experience than the other dealers we visited. The More

by Family of 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in finance and closing. Fast knowledgeable and efficient. No pressure, but made solid recommendations., Dariel Washington, Dakota Otto, Darrin Berg
Aug 27, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! Thank you, and have a fantastic day!

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