
Suburban Chevrolet
Eden Prairie, MN
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Fast in and out. This was my first oil change for my new truck. It was an easy process to set up. The drop off of the truck was quick and easy. The truck was done in 4 This was my first oil change for my new truck. It was an easy process to set up. The drop off of the truck was quick and easy. The truck was done in 40 minutes More
Was able to get in right away and get out As usual...quick in and quick out! Professional and courteous with a heads up that my next service will be different and to be prepared. As usual...quick in and quick out! Professional and courteous with a heads up that my next service will be different and to be prepared. More
Took the time to answer all my questions I had many questions and Jermy took all the time needed to answer my questions. Some of the questions cleared up was there anything that could be done I had many questions and Jermy took all the time needed to answer my questions. Some of the questions cleared up was there anything that could be done turn off motor turn off at stops. Also cleared up what oil weight was used. More
Great vehicle so far, fair customer service. Impressed with vehicle, I had visited much more curteous and friendly dealerships in my search. I think the most curteous I was treated was in finance Impressed with vehicle, I had visited much more curteous and friendly dealerships in my search. I think the most curteous I was treated was in finance. Harley is sales for sure knows the business. Vehicle not offered much under market value. More
Adams excellent service I had a nail in my tire so I was told it cant be fixed so I bought 4 new tires. When it came time to pay I was asked by Adam if I wanted to extend my I had a nail in my tire so I was told it cant be fixed so I bought 4 new tires. When it came time to pay I was asked by Adam if I wanted to extend my tire warranty and I asked what does it get me now. He realized I was being overcharged and I should get 1 tire free because I paid for the warranty years ago. He didnt give up when told by original salesmen "She is already getting a free tire!. He asked another manager and he processed my free tire warranty. Adam can tell you the other mens names. Thank You Adam for your persistence to treat me fairly and not just rip me off!! More
First check up for new car Brought my car in for its first oil change. Fast easy experience. They also rotated my tires and washed my car in about an hour. Brought my car in for its first oil change. Fast easy experience. They also rotated my tires and washed my car in about an hour. More
Friendly, efficient , honest and straight forward I've .always went to Suburban Chev for my Corvette needs. We recently moved and I went to another Minneapolis Chevy dealer with a problem. I was told I've .always went to Suburban Chev for my Corvette needs. We recently moved and I went to another Minneapolis Chevy dealer with a problem. I was told that it would take a half a day for a diagnosis and 1-2 days to fix it. I turned out that the warning light went out by itself and no repair was needed. Now I'm back for all my needs at Suburban. You can't do better! It would be nice to have some treats or fruits while waiting. More
Great Service As usual I was greeted with a smile and a good morning how can we help you today. It’s always great to see personal service and a warm greeting. I’ve As usual I was greeted with a smile and a good morning how can we help you today. It’s always great to see personal service and a warm greeting. I’ve come to expect that from suburban Chevrolet. Thanks More
Service with a smile I needed an oil change and my tires rotated, I thought I was going to wait a long time. To my surprise I got in pretty quick and my car was ready less I needed an oil change and my tires rotated, I thought I was going to wait a long time. To my surprise I got in pretty quick and my car was ready less than an hour. Great service. More
Quick diagnostics and great comminications I had a brake problem with my Silverado and had it towed to Suburban Chevrolet. Jeremy was my service contact and took excellent care of my vehicle w I had a brake problem with my Silverado and had it towed to Suburban Chevrolet. Jeremy was my service contact and took excellent care of my vehicle while communicating updates to me on what was found, what needed to be done, and the associated time & cost. I really appreciated the time taken to answer all of my questions. They did a great job getting my truck and I back on the road. More