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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

August 02, 2018

Purchasing a vehicle Excellent service and honest service ....... The follow-through was fantastic and I left with confidence . The representative went overboard to acco More

by Jeff1234
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts
Aug 07, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

August 02, 2018

My Chevy Staff is knowledgeable & friendly. Ordering parts is easy. Very satisfied with work performed. I’ll come back again for more things. I’m completely ha More

by ERNIECOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 07, 2018 -

Suburban Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2018

Huge improvements to service! I have not had great experiences in service here in the past. They’ve made some changes & I was really pleased. Reed & Christine were knowledgeable, p More

by KellyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 01, 2018 -

Suburban Chevrolet responded

Thank you so much for the review, Kelly! We're happy to hear that you found our staff so knowledgeable and helpful. We hope to see you again in the future!

July 31, 2018

Quick Oil Change & Tire Rotation Job was completed in exactly the time predicted and the waiting room was stocked with good current magazines, plus having a TV to pass the time. More

by ARDELLA70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Zane Davidson, Cody Morris, Tim Chvala
Jul 31, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 31, 2018

Attitude The guys at the front desk had attitudes from the moment I showed up to the moment I left. Only needed my tire put on. They said to plan for an hour More

by Concerned
Recommend Dealer
No
Employees Worked With
Tim Chvala and Jeremy Anderson
Jul 31, 2018 -

Suburban Chevrolet responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (952) 388-0061.

July 31, 2018

excellent experience. Great service. Everything was done on time and with tremendous professionalism. Will continue to have my vehicle serviced here. Also purchasing an e More

by KVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 01, 2018 -

Suburban Chevrolet responded

We're happy to hear everything was completed quickly and to your satisfaction! We hope to see you again! Thank you!

July 31, 2018

Excellent The Service team provided quick and helpful service and feedback on needed and future services. Explained the issue and potential solutions. Very pro More

by DGREIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 01, 2018 -

Suburban Chevrolet responded

Thank you for the feedback! We love hearing from customers that had such a great experience with us! Let us know if you need anything else!

July 30, 2018

Truck purchase Great service and great experience. Sales rep went out of his way to find trucks within our price range and to show us about the truck we wanted to p More

by bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name of employee that wrote up our purchase contract, Dakota Otto
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 30, 2018

New Chevy customer, bad quality control from the factory This is my first Chevy purchase and was very excited, but later learned the driver side dive plane, and passenger front strut was bad even away 6 mile More

by Musashiracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! Thank you again for letting our team know how we did! We are sorry to hear about your vehicle's issues but we are happy that everything was correctly quickly. Take care!

July 30, 2018

Efficient In and out 30 minute oil change. I made it on time to my next appointment. They asked me specifically what I wanted done and keep me up to date with m More

by MARITAPIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we really appreciate your positive review! We're happy to hear that everything was completed so quickly! We hope to see you soon!

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