
Suburban Chevrolet
Eden Prairie, MN
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Oil change Great experience once again. In and out of the shop in just one hour, having had the oil changed and an overall check up on our new Traverse. Apprec Great experience once again. In and out of the shop in just one hour, having had the oil changed and an overall check up on our new Traverse. Appreciated the quick, friendly service. And since the appointment was at noon, a shuttle to and from Baker's Square was much appreciated. More
Amazing Customer Service The team truly works together to ensure customers come first. Some dealerships seem to always be hiding some layer of cost. I always feel like the t The team truly works together to ensure customers come first. Some dealerships seem to always be hiding some layer of cost. I always feel like the team shares all aspects of the deal very transparently. John and Kirk have a great team. More
Buying a used vehicle We were looking for a particular used car. A Chevrolet Equinox. Dakota was the perfect salesperson. He was friendly, very knowledgeable, and went abo We were looking for a particular used car. A Chevrolet Equinox. Dakota was the perfect salesperson. He was friendly, very knowledgeable, and went above & beyond to help us. More
Great, but not outstanding. I had a great experience during my recent oil change, but not outstanding. The Service Tech forgot to add the $10 online coupon on to the cost of I had a great experience during my recent oil change, but not outstanding. The Service Tech forgot to add the $10 online coupon on to the cost of the oil change, and then had the vehicle washed after instructing them that I had just done it, and waxed the vehicle so this service did not need to be done at this time. I did like the prompt service time. More
Recent Oil Change Great experience. The guys at the service desk where great. They got me in on time and back on the road when promised. The free car wash was appre Great experience. The guys at the service desk where great. They got me in on time and back on the road when promised. The free car wash was appreciated. More
Yukon Great knowledgeable staff very helpful and easy process to purchase. Bryan was very easy to work with and was not pushy or trying to upsell anything. Great knowledgeable staff very helpful and easy process to purchase. Bryan was very easy to work with and was not pushy or trying to upsell anything. Highly recommend checking out suburban Chevrolet. More
exceeded our expectations My husband and I went to look at the suburban and left with a 2018 LT! Jack made our experience super easy and fun! He walked us through all the d My husband and I went to look at the suburban and left with a 2018 LT! Jack made our experience super easy and fun! He walked us through all the details and options of each vehicle and was honest in his recommendations. Mark, our financial manager was great! Again, he made the process of financing our vehicle easy and quick. I will definately recommend this team to our friends and family. Sara and Jim More
Great experience By far the best vehicle buying experience ever. Matthew was really great to work with!! I will definitely go back for future car buying needs. Will re By far the best vehicle buying experience ever. Matthew was really great to work with!! I will definitely go back for future car buying needs. Will refer anyone I know looking for a vehicle to go there, and talk with Matthew. More
Service good. Scheduling issue Original appointment cancelled due to blizzard. I received notification of appointment rescheduled by email and automated phone message for Wednesday Original appointment cancelled due to blizzard. I received notification of appointment rescheduled by email and automated phone message for Wednesday at 5:31. When I arrived, they had no record of it and they said they were closing and could not take unless I wanted to leave over night. We rescheduled for Saturday. Service went great then. I have the emails with the rescheduled information if anyone wants to see. More
Oil change I had an oil change done when I got my vehicle home it was Dripping oil the oil filter was loose on the truck now I have oil spots on my concrete driv I had an oil change done when I got my vehicle home it was Dripping oil the oil filter was loose on the truck now I have oil spots on my concrete driveway thanks. More