Suburban Chevrolet

Long wait for 6am oil change I scheduled a 6am oil change thinking it would possibly be quicker than the average 1 hour oil change in the evening. Although I was the first car, it I scheduled a 6am oil change thinking it would possibly be quicker than the average 1 hour oil change in the evening. Although I was the first car, it took 1 hour and 40 minutes. Nothing extra was done to my car. I woke up early for no reason. Would've rather come in from 5pm-6pm. Just thought being first would make it go faster. More

Stayed to get me set up I came in right before close. Most of the staff had left, but Jack Yanisch stayed to get the car ready and show me all of the features. I came in right before close. Most of the staff had left, but Jack Yanisch stayed to get the car ready and show me all of the features. More

Great Experiance buy our car Our Salesman Jack Yanisch is a very likable person and this helps in doing Business with him And Suburban Chev. As i start thinking of the other pe Our Salesman Jack Yanisch is a very likable person and this helps in doing Business with him And Suburban Chev. As i start thinking of the other people, I draw a blank but all the personnel were kind and considerate. Mark was the Finance person and did a very good job in explaining all the ins and outs of GM's extras that GM offers. Jack Yanisch was a wonderful salesman and provided a terrific car to buy, finding the one we bought in Wisconsin. Friday looks for car we pick up Tuesday. Not bad. This is a good looking car and we hope to keep this one for a while More

Chevy Suburban It was great working with Jack and he did a great job in the short period of time I had to purchase a car. I look forward to working with Jack again. It was great working with Jack and he did a great job in the short period of time I had to purchase a car. I look forward to working with Jack again. More

No problems I had no problems in this visit. I've had problems in the past, but, this time, everything went perfectly. I particularly appreciated that the work wa I had no problems in this visit. I've had problems in the past, but, this time, everything went perfectly. I particularly appreciated that the work was done quickly, as I had another appointment to get to. More

broken rear stud. I called in advance and immediately was meet and given some possibilities. prompt attention estimate of cost and time to complete the action needed. I called in advance and immediately was meet and given some possibilities. prompt attention estimate of cost and time to complete the action needed. Arv. More

Vehicle Service I have consistently experienced 'above expectations' service from Suburban Chev. I would not hesitate to recommend Suburban to others seeking service I have consistently experienced 'above expectations' service from Suburban Chev. I would not hesitate to recommend Suburban to others seeking service or a new vehicle purchase. More

Don't keep there word In May of this year I flip my car from a lease to a purchase. In that time they were doing sales and incentives for buying cars, one of which was a fr In May of this year I flip my car from a lease to a purchase. In that time they were doing sales and incentives for buying cars, one of which was a free 100/500 visa card for a purchase of a car. I was told by Melissa that it would be mailed, but to no avail, two and a half months later I went in for my final oil change, this time I got the run around, was told they were to send an email, and I was suppose to click on something and then blah, blah, blah. She was going to check on it and let me know, still nothing. I went to the dealers website to try and get answers, but still no one would help me. It's been 3 months since I bought my car and I still have NOT gotten my visa card. I guess the sales person keeps them for themselves. It's for this reason I will NOT BUY or LEASE another car with this dealership, it's sad, because for the most part despite my previous bad experience with this dealership years ago, they have gotten better. But I can not put myself through it again. The service Dept is find, but the underhanded things that happens to the customers through the buying transactions I can't do it again. More

Good inventory friendly sales staff Very responsive to my needs, location location. location, price point. hear good things about the dealership Good trade in value Good selection of Very responsive to my needs, location location. location, price point. hear good things about the dealership Good trade in value Good selection of vehicles Great financing More

The norm- prompt, courteous, complete service. Dropped off vehicle after hours, rc'd call at 6:45am! Truck was done within hours and freshly washed. Another delightful service visit! Thanks Subur Dropped off vehicle after hours, rc'd call at 6:45am! Truck was done within hours and freshly washed. Another delightful service visit! Thanks Suburban! More