
Suburban Chevrolet
Eden Prairie, MN
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Friendly staff and they always do a great job. Price wise they are the best around. I had my tires replaced for almost $150 less than anywhere was offering. they are the best around. I had my tires replaced for almost $150 less than anywhere was offering. More
Very helpful. Took time to answer questions. Daughter took SUV for oil change. She said techs had gloves on. She waited for the SUV in the waiting room and said only one other customer waiting. S Daughter took SUV for oil change. She said techs had gloves on. She waited for the SUV in the waiting room and said only one other customer waiting. She enjoyed a latte. It seemed Suburban Chev was following the CDC guidelines for covid-19. More
Tim Chvala is very helpful when I bring my car in for service. Everyone is always friendly and courteous. I will return to Suburban Chevrolet again. service. Everyone is always friendly and courteous. I will return to Suburban Chevrolet again. More
Cory and Steve were Awesome to work with. They knew their stuff. Cars were ready to test drive. Sales process was smooth. And they didn’t try to sell me the TrueCoat. I don’t need the TrueCoat! stuff. Cars were ready to test drive. Sales process was smooth. And they didn’t try to sell me the TrueCoat. I don’t need the TrueCoat! More
Tim always does a great job for us! The vehicle was delivered as promised. We know if we work with Tim our vehicles will be reviewed for any recalls or required warranty service. delivered as promised. We know if we work with Tim our vehicles will be reviewed for any recalls or required warranty service. More
Good efficient service but Tim could have done a better job welcoming me and greeting a bit more enthusiastically. Tim tried to tell me that my complimentary oil changes were used up when I had a document job welcoming me and greeting a bit more enthusiastically. Tim tried to tell me that my complimentary oil changes were used up when I had a document that said I still had more. I asked him to read what it said but he shrugged me off and told me to "pull your vehicle in". Which I did. After that, I went and explained to Jeremy who actually read the document and took care of it. Having been a former director of customer service departments, I know the situation should have been handled better by Tim. More
Pleasant! Ben was very nice and professional and very organized. My new Suburban was ready as promised. Explained how everything worked and answered all my ques Ben was very nice and professional and very organized. My new Suburban was ready as promised. Explained how everything worked and answered all my questions. Steve made the paperwork easy and fun! More
Great Service The service on my wife's vehicle was outstanding. Dealing with my service advisor, Tim Chvala, was also outstanding. Thanks to all! Great work done The service on my wife's vehicle was outstanding. Dealing with my service advisor, Tim Chvala, was also outstanding. Thanks to all! Great work done by all! More
Cory was fantastic and gave me the time and attention needed to complete the deal. the communication was consistent, professional, and definitely the reason I chose suburban Chevrolet over other options needed to complete the deal. the communication was consistent, professional, and definitely the reason I chose suburban Chevrolet over other options. More