
Suburban Chevrolet
Eden Prairie, MN
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Awesome The staff could not have been any nicer or helpful. I am in sales so it was imperative that I got a loaner car. Jeremy came through with a loaner for The staff could not have been any nicer or helpful. I am in sales so it was imperative that I got a loaner car. Jeremy came through with a loaner for me. My truck was fixed In a timely manner and done right the first time More
Trade in and Purchase 2018 Chev Suburban I had a very easy transaction to trade in a 2009 Cadillac Escalade and 2011 Yukon XL Denali. My wife and I met at the dealership, we met Brett Skalis I had a very easy transaction to trade in a 2009 Cadillac Escalade and 2011 Yukon XL Denali. My wife and I met at the dealership, we met Brett Skalisky at the front desk, I told him to have the manager assess our two trades-ins while we went to the lot and selected a 2018 Suburban. We walked back in, told Brett, we'd take the 2018 over there and to see where things are at with his manager. He came back at X, I said we needed to be at Y and we all walked away with a win-win Z transaction. From the time we walked in and drove off with the vehicle was 1 Hour and 15 Minutes. Brett and his team made it very easy and I felt I had a very trustworthy source in Brett! Thank you. TMS More
excellent service Everyone was very helpful and answered any questions and concerns we had. Each person went out of their way to ensure that all of our needs were met. Everyone was very helpful and answered any questions and concerns we had. Each person went out of their way to ensure that all of our needs were met. More
Steve in the finance department is a giant cowardly xxxxxxx I offered several times to go home and either find my car title or go to the dmv to get a copy of it. Every time the answer “was no no it’s no troub I offered several times to go home and either find my car title or go to the dmv to get a copy of it. Every time the answer “was no no it’s no trouble we will handle it just fill out these forms and give us twenty bucks.” I did go home and look for it I did not find it. I had to go out of town. I wanted to be polite and my wife was happy to drop off the forms for me. When she did so he was sarcastic and extremely rude to her. If your going to say that something is “no trouble” than mean it. Don’t be a lying rude xxxxxxx. More
Purchased New Tahoe We had a very good buying experience at Suburban Chevrolet. Overall the process of purchasing our new Tahoe was very quick and we drove the vehicle a We had a very good buying experience at Suburban Chevrolet. Overall the process of purchasing our new Tahoe was very quick and we drove the vehicle away the same day! We love our new Tahoe and thank everyone at Suburban for the smooth process! More
Great Deal and Experience on New 2019 Suburban Great experience working with Corey to purchase a new 2019 Suburban and trade in our 2011 Suburban. Communication and follow through were both excelle Great experience working with Corey to purchase a new 2019 Suburban and trade in our 2011 Suburban. Communication and follow through were both excellent throughout the entire process. Worked with Steve on the closing and he got us much better rate than what we had pre-approved with our credit union. Very happy with the deal we got and overall great experience from start to finish. More
Saturn brakes concerns Honest about what's vital and what's not, i.e. no up-selling. Prices at a factory dealership are always (a little) higher than at independent garages, Honest about what's vital and what's not, i.e. no up-selling. Prices at a factory dealership are always (a little) higher than at independent garages, but quality is always (MUCH HIGHER) with 100% confidence its done right on the first trip. Totally worth it. More
Suburban won our business again just sold back 2 vehicles I previously bought from Suburban Chevrolet to buy a new one. I buy all of my Chevy vehicles from them. just sold back 2 vehicles I previously bought from Suburban Chevrolet to buy a new one. I buy all of my Chevy vehicles from them. More
Service I had car in for oil change and maintenance check. Jeremy was very helpful and guided me thru the process. Job was done in estimated time frame and lo I had car in for oil change and maintenance check. Jeremy was very helpful and guided me thru the process. Job was done in estimated time frame and looked very clean.He took the time to explain all the details of the service performed. Thanks so much. More
Oil change on 2018 Silverado Service (oil change) was done in a reasonable time frame. Service staff were professional and courteous to me. While waiting for my vehicle, I also Service (oil change) was done in a reasonable time frame. Service staff were professional and courteous to me. While waiting for my vehicle, I also spoke with Harley in regards to finding a new/used vehicle for my wife. More