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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews
Thank you for visiting our website! Family-owned since 1925 and located in Eden Prairie, Suburban Chevrolet has always taken great pride in giving our customers and the Twin Cities area the best possible experience at our dealership. As one of the recipients of the "2010 Dealer of the Year" award, you can trust the representatives here at our Chevrolet dealership serving the Eden Prairie, Minneapolis, and Bloomington areas.
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12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

January 25, 2019

Not Tested! I had a remote program with remote start they tried to send me on my way with out it working. No one tested it first. Once I pointed out it didn’t wor More

by Remote Tested
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micheal
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for bringing this to our attention. Our manager would like to get more information about this situation so we can address your concerns directly and hopefully work on a resolution with you. This is not the care that we strive to provide. Please reach out to us at your earliest convenience so we can assist you further. We hope to hear from you soon.

January 25, 2019

Very good . Work was completed earlier than promised. Service team did a good job and I will be back for future service needs, as required.😎 More

by TreHammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Tre, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2019

Fantastic My husband and I were dreading buying a new car, but we walked into Suburban Chevrolet and immediately were greeted by Ken Dube and he genuinely cared More

by Elindb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dube Sales, Kirk Fox, Mark Thompson
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for sharing your experience! Thank you for mentioning some of our staff that helped get you into your new vehicle. We're happy to hear you had such a positive experience with our team! We hope you have a great day!

January 24, 2019

Fixed error code Had an error code issue with my suburban which has happened recently in the past. The issue was resolved quickly and very cost effective. Tim has alwa More

by MIke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for the review, Mike! Our staff is committed to providing each of our clients with the best automotive experience, so we're happy to hear that your visit was just that. Please let us know if there is anything else we can do for you!

January 24, 2019

Awesome, friendly and efficient service! Jeremy Anderson was absolutely wonderful - from the moment that he checked in my vehicle to the review of service and handing me my keys. Extra probl More

by DRMICHAELZAKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jan 28, 2019 -

Suburban Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit with us!

January 24, 2019

Warranty work on Rear window and oil change was a very good service visit Mike Stansberry was terrific as well as Tim Disappointed that the car wash was broken And For that extra cust More

by CHIROZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stansberry, Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for the review! We apologize that our car wash was out of operation at the time of your visit, and we apologize for the lack of care and not cleaning the recently installed window. Please reach out if there is anything else we can do for you. We hope to hear from you!

January 23, 2019

Very good Canthia was very helpful to me, she anwered all my questions and exained abot the new features of car. Thank you canthia. But Please keep that good w More

by samatar58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rodriguez, Mark Thompson
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for the review! We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

January 23, 2019

Great experience Had a great experience purchasing my vehicle. Everyone was very friendly and professional. Everyone was on top of all of the services. I would recomme More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Berg, Jose Tamayo, Curtis Folstad, Billy Belanger, Mark Thompson
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you, MJ! We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2019

Great Experience Greeted promptly, service contract drawn up quickly, customer waiting area was comfortable, oil and filter and tire rotation was accomplished in a sho More

by DRBERRIDGE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idont Remember
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for your feedback! We're happy to hear that everything was completed quickly. We look forward to seeing you again! Take care!

January 22, 2019

Running boards I was very happy with the service I received. I also bought a couple of accessories and the parts guy was super helpful and knowledgeable. More

by MATTEWRDOUCETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The parts guy was super helpful even though he was very busy. Nice guy.
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for taking the time to let us know how we did! We're happy to hear that you found our staff so knowledgeable and helpful during your recent visit. We hope you have a great day!

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