Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
Great group of people doing great work. I've been going there for decades and will continue. Clean, proffesional and courteous. Tim and Austin are great! there for decades and will continue. Clean, proffesional and courteous. Tim and Austin are great! More
Austin was very helpful and got me thru quickly everyone on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly on the service isle was happy and seemed happy to be a work. I would recommend this dealership highly More
Oil change for my 2018 Corvette Made an appointment for an oil change for my Corvette, all went smoothly and they finished on time. Great group of friendly folks, will continue to p Made an appointment for an oil change for my Corvette, all went smoothly and they finished on time. Great group of friendly folks, will continue to purchase my Corvettes from them! More
Austin from the service department looks like one of the youngest guys (and must be new as I haven’t seen him there before) but he is by far the nicest of them all. He has the best customer service. I was r youngest guys (and must be new as I haven’t seen him there before) but he is by far the nicest of them all. He has the best customer service. I was ready to leave after my last experience but went back for convenience and I’m happy I did. You would expect the “older” people my age 40+ to have the best customer service over the you g ones but this is not the case here. I’m used to going to Honda dealership that has A+ service with all their team and was very disappointed when I came here until working with Austin. More
Respectful and understanding staff. Very timely service, done before expected date. Quality parts and service. Communication was very good and timely. The appointment was made right away as well. Overall th done before expected date. Quality parts and service. Communication was very good and timely. The appointment was made right away as well. Overall this was a very good experience, especially for a first time car owner. More
Friendly, fast and courteous. Clean area, did a good job of maintaining social distancing and making me feel comfortable while I waited for service completion of maintaining social distancing and making me feel comfortable while I waited for service completion More
Service visit for Warranty Brought my new Silverado truck into Suburban Chevrolet for warranty work to fix some trim issues..,service Representative Melissa went out of her way Brought my new Silverado truck into Suburban Chevrolet for warranty work to fix some trim issues..,service Representative Melissa went out of her way to get correct fit by replacing the entire center console. The truck now looks great! More
Great people, but the issue wasn't fixed. Failed immediately. This was the 2nd attempt to repair the issue. Returned vehicle immediately for further investigation. Questionable validation of the rep immediately. This was the 2nd attempt to repair the issue. Returned vehicle immediately for further investigation. Questionable validation of the repair work/fix. More