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Suburban Chevrolet - Service Center

4.4

690 Lifetime Service Reviews

12475 Plaza Drive, Eden Prairie, Minnesota 55344

690 Reviews of Suburban Chevrolet - Service Center

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October 15, 2018

"Good work"

- Rahansen

They forgot to give me a car warsh even th ough it was free. They should make sure it was done before calling me and paying.

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Recommend Dealer
Yes
Employees Worked With
October 09, 2018

"Great experience "

- Blazeheart3

Thank you for taking care of my car and I. It was also nice to look at trucks. I found one I liked and maybe another day we will be back

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Recommend Dealer
Yes
Employees Worked With
Dean Wagnild
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

October 09, 2018

"They did an oil change"

- SLLUMSDEN

They did a timely and good job changing the oil. Jeremy is always a helpful and nice person and a very nice person to work with.

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Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet and we hope to see you again soon! Thank you again for leaving us this response!

October 09, 2018

"First Timer!"

- amattson0731

It was my first time obtaining service since I got my lease and it was absolutely awesome. I came to drop my car and requested shuttle service, the shuttle was ready right after I checked in and as soon as my car was ready they came almost instantly to get me for pick up. The professionals that helped me were very kind and helpful

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Yes
Employees Worked With
Lorenzo Wade
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! We look forward to your next visit! Take care!

October 09, 2018

"Scheduled maintenance "

- Darlene B

No waiting for my scheduled appointment for routine maintenance. Friendly welcome. I didn’t wait for my vehicle and got a call when the car was ready. Very efficient system! Pleasant, accommodating staff.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : I don’t know. There was no nameplate at the check-in station. I just checked any name cuz the survey won’t allow me to submit without checking a name!
Oct 15, 2018 -

Suburban Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!

October 08, 2018

"Fantastic experience"

- NRGPLUMING

Great service, great communication, Tim did a really great job, listened to my needs and got everything taken care of in a timely professional manner.

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Recommend Dealer
Yes
Employees Worked With
Tim Chvala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 08, 2018

"Always good people"

- SUMRUMDUM

The call center over booked them a little better but they still got me taking care of. I will definitely keep going back. Also planning on buying a another vehicle there.

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Recommend Dealer
Yes
Employees Worked With
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2018

"Great Service"

- Alemke0711

Great staff and quick turnaround. Very friendly and professional. I love the free car wash at the end and thoroughly appreciate the work James did on my car.

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Recommend Dealer
Yes
Employees Worked With
James Hagstrom
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Suburban Chevrolet. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!

October 08, 2018

"Done on time. Service adviser"

- STBONIEXPRESS

My service adviser took extra note for me. My tires were still good, needed a cabin filter. Just over all great service from Kristine. Thanks again

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Recommend Dealer
Yes
Employees Worked With
Kristine Burgwald
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2018

"Satisfied "

- MNACE113

My engine light was on and the service department explained the problem, that was thankfully covered under warranty. They also did some maintenance at the same time so I didn’t have to bring my car in twice.

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Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 08, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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