Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
Best service in town A/C unit was screeching and needed to be replaced, also it was determined I had a knocking in my engine. Decided to have it replaced along with the A A/C unit was screeching and needed to be replaced, also it was determined I had a knocking in my engine. Decided to have it replaced along with the A/C compressor. Job was done in 2 days, Avalanche is like new. Had 143,000 miles on the original engine. No more Avalanches available so since the rest of the truck was in good condition had it repaired. Looking forward to another 140,000 miles or more. Great service made this happen. Thanks to Suburban and it's great staff of techs. More
Good experience My car was taken in quite soon for not having an appointment. My wait was just over an hour. They didn't push to l have more things done so that was My car was taken in quite soon for not having an appointment. My wait was just over an hour. They didn't push to l have more things done so that was a plus. Will continue to use this service and thank you... More
good service Brought my truck for an oil change and tire rotation, explained that i was on a time crunch. They got it done in 30 minutes! bring your vehicle here w Brought my truck for an oil change and tire rotation, explained that i was on a time crunch. They got it done in 30 minutes! bring your vehicle here with confidence. More
Chevrolet Recall A typical recall, they called when parts were available. I made an appointment showed up an hour early and was out the door with a clean truck before A typical recall, they called when parts were available. I made an appointment showed up an hour early and was out the door with a clean truck before my appointment time. Great service!! More
Service was a joke I have been going to this dealership for years. Your new "express service" is a joke. One hour and 30 minutes for an oil change and tire rotation was I have been going to this dealership for years. Your new "express service" is a joke. One hour and 30 minutes for an oil change and tire rotation was a complete joke. More
Amazing Experience I came in for an oil change, tire rotation and a few small recall items. Wow, I was treated like a king. Great staff, great communications and quick I came in for an oil change, tire rotation and a few small recall items. Wow, I was treated like a king. Great staff, great communications and quick service. I will most certainly be back again, and again. More
Fantastic Service as always! Since I purchased my used GMC 2500 pickup in April, I have had great experience experiences across the board with Suburban Chevrolet. I bring my truck Since I purchased my used GMC 2500 pickup in April, I have had great experience experiences across the board with Suburban Chevrolet. I bring my truck in for all scheduled maintenance with them . They are professional, and finish tasks in a timely manner. I recommend them highly. More
Service On employee in the write up area was very helpful in explaining and demonstrating the VALET MODE on my vehicle. xxxx xxxxxx xxxxx xxxxx xxxx. On employee in the write up area was very helpful in explaining and demonstrating the VALET MODE on my vehicle. xxxx xxxxxx xxxxx xxxxx xxxx. More
Didn't deliver as promised Had a service light come on and received a prompt (costly) repair bill. They came up with another issue as well, also costly. Indicated they would t Had a service light come on and received a prompt (costly) repair bill. They came up with another issue as well, also costly. Indicated they would take care of both issues with a $200 discount, which never materialized. They also indicate they will wash the vehicle. I told them that service has been ignored the last 5 times I have brought the vehicle in. "Can you get it done this time?" "Absolutely" was the response. At pick up, that hadn't been done. Work is done right but is very expensive. I know you are in business to make money, but why not follow through on promised service? More
friendly They were very friendly and finished the job on time and used a coupon for the work. And helped with a technical audio question as well. They were very friendly and finished the job on time and used a coupon for the work. And helped with a technical audio question as well. More