Suburban Chevrolet - Service Center

Well done including sanitizing the car. I continue to bring my car to this dealer because I believe they do great job. But I have complaint. After a visit I get many different surveys abou I continue to bring my car to this dealer because I believe they do great job. But I have complaint. After a visit I get many different surveys about the service. They seem to not be directly from the dealer I no longer answer all of the surveys. Please only one survey per visit preferably from the dealer. More

Friendly staff and they always do a great job. Price wise they are the best around. I had my tires replaced for almost $150 less than anywhere was offering. they are the best around. I had my tires replaced for almost $150 less than anywhere was offering. More

Very helpful. Took time to answer questions. Daughter took SUV for oil change. She said techs had gloves on. She waited for the SUV in the waiting room and said only one other customer waiting. S Daughter took SUV for oil change. She said techs had gloves on. She waited for the SUV in the waiting room and said only one other customer waiting. She enjoyed a latte. It seemed Suburban Chev was following the CDC guidelines for covid-19. More

Tim Chvala is very helpful when I bring my car in for service. Everyone is always friendly and courteous. I will return to Suburban Chevrolet again. service. Everyone is always friendly and courteous. I will return to Suburban Chevrolet again. More

Tim always does a great job for us! The vehicle was delivered as promised. We know if we work with Tim our vehicles will be reviewed for any recalls or required warranty service. delivered as promised. We know if we work with Tim our vehicles will be reviewed for any recalls or required warranty service. More

Efficiently solved the issues with the radio and antenna and works great now! Was given a nice loaner car to drive while being worked on. and works great now! Was given a nice loaner car to drive while being worked on. More

Good efficient service but Tim could have done a better job welcoming me and greeting a bit more enthusiastically. Tim tried to tell me that my complimentary oil changes were used up when I had a document job welcoming me and greeting a bit more enthusiastically. Tim tried to tell me that my complimentary oil changes were used up when I had a document that said I still had more. I asked him to read what it said but he shrugged me off and told me to "pull your vehicle in". Which I did. After that, I went and explained to Jeremy who actually read the document and took care of it. Having been a former director of customer service departments, I know the situation should have been handled better by Tim. More

Great Service The service on my wife's vehicle was outstanding. Dealing with my service advisor, Tim Chvala, was also outstanding. Thanks to all! Great work done The service on my wife's vehicle was outstanding. Dealing with my service advisor, Tim Chvala, was also outstanding. Thanks to all! Great work done by all! More

Love Jeremy and Harley! Fantastic dealership! I highly recommend! Thanks for the immediate attention for my repair! They are FANTASTIC! And Great to work with recommend! Thanks for the immediate attention for my repair! They are FANTASTIC! And Great to work with More

Good service! Poor customer service by deck person I have had problems with my 2014 Camaro ignition key not releasing from ignition switch. Asked if there is a fix for this problem. Was told that I ha I have had problems with my 2014 Camaro ignition key not releasing from ignition switch. Asked if there is a fix for this problem. Was told that I had to pay $130 to diagnose the problem. Look the problem up on line and found that Camaro Forum had dealers putting in new ignition switches or new automatic shift assemblies and the problem was not curded. More