Suburban Chevrolet - Service Center

it was a great service Adam was every professional and helpful he knows his job well and he does great job I will always use this dealer ..I greatly appreciate the customer service helpful he knows his job well and he does great job I will always use this dealer ..I greatly appreciate the customer service More

Friendly excellent service! Had my vehicle towed in, they took care of it promptly and set me up with a loaner as well! My vehicle was ready next day! took care of it promptly and set me up with a loaner as well! My vehicle was ready next day! More

Friendly, explain what they had done on my vehicle an d what I might need to have done in the future. Very helpful with getting me to and from work while they worked on my car. Thanks what I might need to have done in the future. Very helpful with getting me to and from work while they worked on my car. Thanks More

I've always had great results at Suburban Chev...they've always been honest and fair with me, I tried other Chevy dealers with my car repairs but came back to Suburban because of their service. always been honest and fair with me, I tried other Chevy dealers with my car repairs but came back to Suburban because of their service. More

Very nice, but even with having an appt I still had to wait over 2hrs for mud flaps to get installed. Then the mechanic forgot to put parts back on my brand new truck so I had to go back for a second visi wait over 2hrs for mud flaps to get installed. Then the mechanic forgot to put parts back on my brand new truck so I had to go back for a second visit to get it fixed. I got an apology, but not even a free oil change for my inconvenience. I am pretty disappointed in the entire situation! More

Always a good experience at Suburban Chevrolet. My confidence is high going in and higher coming out. Thanks for thinking of the small things as well as the main things. confidence is high going in and higher coming out. Thanks for thinking of the small things as well as the main things. More

Awesome experience. Was greeted promptly and the job was done in the time we were told. Mark and Adam made this a seamless process for us.. Would highly recommend Suburba Was greeted promptly and the job was done in the time we were told. Mark and Adam made this a seamless process for us.. Would highly recommend Suburban Chev for service issues.. More

Made a appointment for a recall!Made that appointment 1 week in advance!The day of the appointment i waited 1.15 hour and got the information that they didn't realize that there didn't have the part after week in advance!The day of the appointment i waited 1.15 hour and got the information that they didn't realize that there didn't have the part after taking the car apart! I would of appreciate if they reschedule my appointment the day before but instead they had me come in! I made a appointment at a different dealership! Iam not sure about the advisor but i think it was Melissa Sauer! Unfortunately i didn't get a service order because there was no service done or i could have look up the name! More

Always great service, from the car ride and they took care of my wife's car as well as mine.over the years suburban Chevrolet has had great service care of my wife's car as well as mine.over the years suburban Chevrolet has had great service More

We have loved working with Suburban Chev! The customer service is phenomenal and the overall workability has been seamless. We have been very pleased! Melissa is one of my favorite people! She works so ha service is phenomenal and the overall workability has been seamless. We have been very pleased! Melissa is one of my favorite people! She works so hard to ensure a successful and affordable visit. She understands our unique needs and delivers every time! More