Suburban Chevrolet - Service Center

It was a totally hassle free experience.Dropped my truck It was a totally hassle free experience. Dropped my truck off and was in a nice loaner in just a few minutes. The work was done when promised and th It was a totally hassle free experience. Dropped my truck off and was in a nice loaner in just a few minutes. The work was done when promised and they called to let me know when to pick up the truck. A car wash would have been nice but otherwise it was a painless experience. More

Parts Sales Their parts sales team is second to none and if I need to speak to a sales rep. they are on it right away. So happy I switched from Mills parts and th Their parts sales team is second to none and if I need to speak to a sales rep. they are on it right away. So happy I switched from Mills parts and their hold forever policy. More

The service was great. The service advisor Adam did a fantastic job getting my vehicle in and out. The service tech did a great job to get my vehicle up to par. The only complaint I have is your computer fantastic job getting my vehicle in and out. The service tech did a great job to get my vehicle up to par. The only complaint I have is your computer program to make appointment for service. More

Charged $60 and I still have the problem. Now, I need to go back again and have the Forman ride with me, wasting more time and gas. Why wouldn't this have been done initially if the problem couldn't be dupl go back again and have the Forman ride with me, wasting more time and gas. Why wouldn't this have been done initially if the problem couldn't be duplicated? I'm giving them 4 stars despite my recent experience because they have done great work in the past. More

I had a strange noise every time I turned my car, the service department diagnosed the problem and informed me it was covered under my warranty! My vehicle was fixed and ready when promised! Thanks Subur service department diagnosed the problem and informed me it was covered under my warranty! My vehicle was fixed and ready when promised! Thanks Suburban Chevrolet. More

I had an 8 am scheduled appointment for a tire rotation and waited for 1.5 hours. What’s wrong with this picture? Too long. and waited for 1.5 hours. What’s wrong with this picture? Too long. More

Jeremy was great! Was very helpful and knowledgeable. My car was in for something and he was able to get me a loaner car. I don’t know what I would have done without it! car was in for something and he was able to get me a loaner car. I don’t know what I would have done without it! More

I like to try to use serve bourbon Chevrolet for all my repair work they are fast on service work and do an excellent job keep me in touch with what is going on and when my vehicle is going to be returned repair work they are fast on service work and do an excellent job keep me in touch with what is going on and when my vehicle is going to be returned I would choose suburban Chev again More

Do some research before buying a car. I am happy with the service that I've received, but I am not happy with the fact that on a 9 year old car (2011 Chevy Aveo5) they already don't make c I am happy with the service that I've received, but I am not happy with the fact that on a 9 year old car (2011 Chevy Aveo5) they already don't make certain parts (Antenna). The pricing also seems to be a bit steep since they want around $300 to replace a dome light. I would recommend this dealership if it's convenient or you want GM parts, but maybe shop around. More

Quick and Easy.. Great first experience with Suburban Chev. Mark Thompson took great care of us as did Adam in the service dept. Adam was right on in estimating the Great first experience with Suburban Chev. Mark Thompson took great care of us as did Adam in the service dept. Adam was right on in estimating the time it would take for our service which helped me plan my day... More