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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,173 Reviews

1,173 Reviews of Suburban Chevrolet - Service Center

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November 28, 2019

great customer service I take all of my cars to Suburban. I can always rely on them to do a great job. Best mechanics in Southwest metro. Thank you Suburban team. More

by JNKUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, Kristine Burgwald
Dec 03, 2019 -

Suburban Chevrolet responded

Wow, thank you! Please come see us again soon!

November 27, 2019

Good service everytime Tim always goes above and beyond. Sticks to the basics only recommends things when needed. Stellar performance everytime. Thank you thank you thank yo More

by Jonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Dec 03, 2019 -

Suburban Chevrolet responded

Jonny, we appreciate you taking the time to leave us this response! Please come see us again soon!

November 25, 2019

Great experience. Tim was great to work with. I was very pleased with the entire service process. If I need additional work I will be bringing my Silverado More

by Geoffrey Ewald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Dec 03, 2019 -

Suburban Chevrolet responded

Geoffrey, thank you for this response! We look forward to continuing to help you out!

November 20, 2019

Alignment was handled quickly and a ride was provided to a nearby coffee shop while the work was completed. Very happy with the service experience. More

by DANDOKKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you for sharing your recent service experience with us! We are happy to help again whenever you need!

November 20, 2019

Great Customer Service at Suburban Chevy Suburban Chevrolet goes the extra mile with customer service. My car was done in a timely manner and the cost was very reasonable. I would specifical More

by JIMCOOK888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you for highlighting some of our staff that really helped you out! Please come see us again soon!

November 19, 2019

Great Service Great service with a smile as always! She took care of my needs on time & was flexible in scheduling. We came to agreement beforehand & work was compl More

by Jonathan Abad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 20, 2019 -

Suburban Chevrolet responded

Jonathan, we really appreciate this review! Thank you for coming in!

November 18, 2019

Not good I WAS ASKING FOR A TUNE UP, CHECK ENGINE LIGHT WAS ON AND ANTIFREEZE LEAKING. THE FLUIDS WETE NOT CHECKED SHE SAID SHE DID NOT HEAR ME SAY THAT. I CH More

by MIZZTLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Chvala, Melissa Sauer
Nov 18, 2019 -

Suburban Chevrolet responded

Hi there, we are so sorry to hear about this experience. Please give us a call at your earliest convenience so we can talk further about this. We truly care about our customer and their experiences.

November 13, 2019

Recall service and body work We were cared for. Service was prompt. Service people were courteous. I was provided transportation to and from work. The service was completed sa More

by PDEROCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Melissa Sauer, Kristine Burgwald
Nov 13, 2019 -

Suburban Chevrolet responded

We are so happy to hear you had a great experience with our service department! Please come see us again soon.

November 08, 2019

Awesome work, great service and price!! Jeremy and Tim were wonderful to work with and price was good. I highly recommend Suburban Chev and service department More

by PRVANDENHOEK19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Jeremy Anderson
Nov 08, 2019 -

Suburban Chevrolet responded

Thank you for the recommendation and kind review! We will see you soon!

November 07, 2019

They are always on top of my oil changes, tire rotations,etc Very pleased with their service work. They keep track of my vehicle notifications. I appreciate the shuttle back and forth to work. Thank you MV More

by MARYV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene at checkout area is wonderful., Tim Chvala
Nov 08, 2019 -

Suburban Chevrolet responded

Thanks for your kind review! Come and see us again soon.

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