Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
Best Service Department I’ve purchased 3 vehicles from Suburban Chev. I have always had nothing but a great experience when I brought my vehicles in for service. From the ser I’ve purchased 3 vehicles from Suburban Chev. I have always had nothing but a great experience when I brought my vehicles in for service. From the service advisors, Mike and Tim, to the service manager Reid, I know my car is in the best hands and they truly care about my vehicle and they go out of their way to make my experience the best as they possibly can. There has been a big change for the better since Reid became the Service Manager. Mike, Tim and Reid I will always remain a Suburban Chevrolet customer! Thank you for taking care of me and my vehicle! A++ to all... (Mike was not on the list for this review but he is very knowledgeable and truly cares. Suburban Chev is a better place now that you’re there!) More
Extremely Pleased I have been working with Jeremy in the service department for over a year. I have always received amazing customer service. Jeremy is always amazing I have been working with Jeremy in the service department for over a year. I have always received amazing customer service. Jeremy is always amazing to take my schedule into consideration once a repair timeframe has been established. I will be a customer of Jeremy's for years to come! More
Excelente service ,got done before the promised time ,thank. Jobe was completed before the promised time ,I m visiting from California and always have the service done at the Suburban GM dealer service departmen Jobe was completed before the promised time ,I m visiting from California and always have the service done at the Suburban GM dealer service department while visiting in MN , I know the repairs will be done right ,thank you for the garage service ,see you next year !!! More
In and out Service completed as advertised every time. Makes it easy to plan/ set up service. I can’t think of any other place I would bring my car for service. Service completed as advertised every time. Makes it easy to plan/ set up service. I can’t think of any other place I would bring my car for service. Thanks More
Not sure about some of the work needed I was told that a transfer case fluid change should be done at 30k but Chevrolet guidelines call for it at 72k. Plus I was asked to add a fuel inject I was told that a transfer case fluid change should be done at 30k but Chevrolet guidelines call for it at 72k. Plus I was asked to add a fuel injector cleaning service which was likely unnecessary as well. Spent $608 and they forgot to wash the vehicle. More
Bug shield installation Service was timely...... no waiting. The product was good quality, and the installation was done well. Service staff was good to work with and frie Service was timely...... no waiting. The product was good quality, and the installation was done well. Service staff was good to work with and friendly. More
Not the best I feel I was sold some services I did not need, seems it is recommended however if you look it up on line it states you only need it if you drive in s I feel I was sold some services I did not need, seems it is recommended however if you look it up on line it states you only need it if you drive in sever condition, I asked a couple of times do I need it and was told yes. I was asked if I wanted a car wash, I said yes, and I did not receive the car wash Also the driver said floor mat was filthy I was not happy More
car wash I asked to have car washed and when I picked it up it was still dirty. Don’t know what else to say other than it wasn’t doe I asked to have car washed and when I picked it up it was still dirty. Don’t know what else to say other than it wasn’t doe More
Excellent Service My service adviser Tim is great to work with. Everything I wanted done was completed as expected. A clear explanation was given as to what was done. N My service adviser Tim is great to work with. Everything I wanted done was completed as expected. A clear explanation was given as to what was done. No surprises and no pressure to have work done that is not necessary. More
Everything fixed perfectly! Diagnosed failing turbo and water pump and wheel bearing issue and fixed all under warranty. Melissa was an especially helpful service advisor and arr Diagnosed failing turbo and water pump and wheel bearing issue and fixed all under warranty. Melissa was an especially helpful service advisor and arranged for a loaner car when it became apparent that service would take two days. I would recommend Suburban Chevrolet! More