Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
Fast & thorough Dropped car off early and they got to it quickly, doing all the work needed. They even washed it for me. Just with they would remove floor paper and s Dropped car off early and they got to it quickly, doing all the work needed. They even washed it for me. Just with they would remove floor paper and service sign before turning car back over to me. But that’s really minor. More
poor service The service was poor. They did not fix what I requested and they charged me too much for the work. The hourly charge is a joke. The service was poor. They did not fix what I requested and they charged me too much for the work. The hourly charge is a joke. More
Excellent Melissa is very helpful and considerate. They were able to get me in right away and take care of me. Always have been great! Thank you!! Melissa is very helpful and considerate. They were able to get me in right away and take care of me. Always have been great! Thank you!! More
My Experience with the Suburban Chevrolet Dealer The Suburban Chevrolet Dealer has great service! Anytime that I’ve had troubles with my car they were willing to help. A great place to go to checkup The Suburban Chevrolet Dealer has great service! Anytime that I’ve had troubles with my car they were willing to help. A great place to go to checkup on your car! More
Fast and friendly Took care of oil change and tire rotation as well as a few recalls. Work was done in a timely manner and I got a free car wash. Took care of oil change and tire rotation as well as a few recalls. Work was done in a timely manner and I got a free car wash. More
Went in for an oil change and got bad service So I made an appointment for an oil change a week before the service happened, I said to the lady who clearly was not working at the dealership I need So I made an appointment for an oil change a week before the service happened, I said to the lady who clearly was not working at the dealership I need to be to another appointment by 3. She says we will schedule you for 1 and you should be out in plenty of time. Sounds great right? Well I get to the dealership at 12:45 and say I need to be out by 2:30. The guy who is helping me which I had to pull his name off my invoice because he never told me his name. Well he right away says guys this is a “rush job” always what you want to hear when getting work done on your vehicle. I had been going to another dealership because I had a bad experience here and the first time I’m back this guy Tim decided to act like my oil change was a big problem. We have bought at least 6 vehicles at suburban but the service here is rough. More
Fast turn around. I went in for a transmission fluid and oil change they also gave me a 21 point safety check. They did not try to "Up sell" me. They even gave me an o I went in for a transmission fluid and oil change they also gave me a 21 point safety check. They did not try to "Up sell" me. They even gave me an onlne coupon discount. I will continue to take my Impala to Suburban Chevrolet. More
Great service without the over the top dramatic up sell that you get at some dealerships. Just honest helpful service. Melissa in the service department is great! without the over the top dramatic up sell that you get at some dealerships. Just honest helpful service. Melissa in the service department is great! More
Always pleasant Awesome Associates I’m confident knowing your team keeps my Chevrolet ready to get me to Florida and back! OMG new hot chocolate maker so good Awesome Associates I’m confident knowing your team keeps my Chevrolet ready to get me to Florida and back! OMG new hot chocolate maker so good Thank you Craig B More
Service for my Suburban Suburban Chev did a nice getting my truck done in one day. They also drove me to/from work. Nice job. I recommend them to all needing service. Suburban Chev did a nice getting my truck done in one day. They also drove me to/from work. Nice job. I recommend them to all needing service. More