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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,173 Reviews

1,173 Reviews of Suburban Chevrolet - Service Center

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January 25, 2019

Very good . Work was completed earlier than promised. Service team did a good job and I will be back for future service needs, as required.😎 More

by TreHammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Tre, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2019

Fixed error code Had an error code issue with my suburban which has happened recently in the past. The issue was resolved quickly and very cost effective. Tim has alwa More

by MIke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for the review, Mike! Our staff is committed to providing each of our clients with the best automotive experience, so we're happy to hear that your visit was just that. Please let us know if there is anything else we can do for you!

January 24, 2019

Awesome, friendly and efficient service! Jeremy Anderson was absolutely wonderful - from the moment that he checked in my vehicle to the review of service and handing me my keys. Extra probl More

by DRMICHAELZAKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jan 28, 2019 -

Suburban Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit with us!

January 24, 2019

Warranty work on Rear window and oil change was a very good service visit Mike Stansberry was terrific as well as Tim Disappointed that the car wash was broken And For that extra cust More

by CHIROZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stansberry, Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for the review! We apologize that our car wash was out of operation at the time of your visit, and we apologize for the lack of care and not cleaning the recently installed window. Please reach out if there is anything else we can do for you. We hope to hear from you!

January 22, 2019

Great Experience Greeted promptly, service contract drawn up quickly, customer waiting area was comfortable, oil and filter and tire rotation was accomplished in a sho More

by DRBERRIDGE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idont Remember
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for your feedback! We're happy to hear that everything was completed quickly. We look forward to seeing you again! Take care!

January 22, 2019

Running boards I was very happy with the service I received. I also bought a couple of accessories and the parts guy was super helpful and knowledgeable. More

by MATTEWRDOUCETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The parts guy was super helpful even though he was very busy. Nice guy.
Jan 28, 2019 -

Suburban Chevrolet responded

Thank you for taking the time to let us know how we did! We're happy to hear that you found our staff so knowledgeable and helpful during your recent visit. We hope you have a great day!

January 17, 2019

Great Experience Diagnosed the issue quickly and got me on my way with a rental while they worked through the fix. Painless process. Good communication throughout th More

by Mrcolorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Jan 28, 2019 -

Suburban Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for the great review! We look forward to your next visit with us!

January 17, 2019

Oil change The service was everything I could ask for. The service manager was friendly and courteous. The service was performed promptly and very satisfactori More

by Colorado59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stansberry
Jan 28, 2019 -

Suburban Chevrolet responded

We're glad you had such a wonderful experience with us! Thank you again for choosing Suburban Chevrolet and we hope to see you again! Take care!

January 17, 2019

Looking for accessories Mike Kraft went the extra mile to figure out our unusual situation. He made sure an accessory we were looking for could be installed on our vehicle More

by gramsfams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kraft
Jan 28, 2019 -

Suburban Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We're happy to hear that our team was able to go above and beyond and really help you out! Thank you again, and have a fantastic day!

January 16, 2019

Fast turn around Awesome service and Harley got me scheduled the next day when I asked about my tires. He followed up throughout and made sure I was satisfied with my More

by November29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Jan 16, 2019 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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