Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
I have brought my truck here since I purchased it. I like the fact that Service folks do not push other service items. They let you know about what is needed and let you decide what you want to do. the fact that Service folks do not push other service items. They let you know about what is needed and let you decide what you want to do. More
Good communication of the issues.All Service was Good communication of the issues. All Service was complete. All service was completed In a timely manner. All of the issues were handled with profes Good communication of the issues. All Service was complete. All service was completed In a timely manner. All of the issues were handled with professional customer relations. More
I bought my 2014 Cruz from this dealer, as first and (probably) last owner. It has only been serviced by Suburban Chev and at 63,000 miles, so far, has needed minimal maintenance. I trust them 100% not (probably) last owner. It has only been serviced by Suburban Chev and at 63,000 miles, so far, has needed minimal maintenance. I trust them 100% not to gouge me with unnecessary repairs. I'm so glad that I can rely on a company with excellent customer service. More
Great service. Extremely easy process related to contactless drop off and pick up. Was able to handled my service request within a short amount of time. contactless drop off and pick up. Was able to handled my service request within a short amount of time. More
I asked for oil change tire rotation and rebalance. Everything was done but the balancing. Next time I will contact my main guy Tim which I didn’t do this time. I went through scheduling. Everything was done but the balancing. Next time I will contact my main guy Tim which I didn’t do this time. I went through scheduling. More
Came in for regular service was greeted upon arrival. Fast and convenient. Will be coming back for regular service when needed. Have a Merry Christmas Fast and convenient. Will be coming back for regular service when needed. Have a Merry Christmas More
The shifter dash light error was resolved and repaired, however we asked that the 4 tires be checked to make sure the air matched. This wasn’t done. It was brought up a couple of times when the car was fir however we asked that the 4 tires be checked to make sure the air matched. This wasn’t done. It was brought up a couple of times when the car was first brought in so I don’t know how it got missed. I have a hard time believing that the multi point inspection got completed when this task was not done. Overall though, service has been positive at this dealership. More
Had good service which was prompt and courteous. They found and resolved the leak in my tire and performed the oil, lube and tire rotation as requested. found and resolved the leak in my tire and performed the oil, lube and tire rotation as requested. More
Went in to replace PCV cover on recall from the factory. Service was swift, was given a loaner while repairs were being done. Gave me reccomfendations for possible future repairs. Service was swift, was given a loaner while repairs were being done. Gave me reccomfendations for possible future repairs. More
Everything went extremely well. Service was prompt and courteous. There was also a cubicle at which I could do my work as the car was being repaired. courteous. There was also a cubicle at which I could do my work as the car was being repaired. More