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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,173 Reviews

1,173 Reviews of Suburban Chevrolet - Service Center

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January 10, 2019

Common sense service I've had several occasions over the past couple of months to visit the service department with unrelated issues. In each instance Jeremy has taken a c More

by TOMJOHNSON154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jan 10, 2019 -

Suburban Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!

January 09, 2019

Bad experience Truck was brought in for a recall issue it was close to oil change time when I bought the vehicle several months ago from you I was told I did receiv More

by Michatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Belanger, Melissa Sauer
Jan 10, 2019 -

Suburban Chevrolet responded

Mike my name is Reid Willemsen the Service manager at Suburban Chevrolet. I want to personally apologize for our oversight on your oil change. I am going to reach out to you if I am not able to reach you please feel free to contact me at 952-947-5404

January 08, 2019

Customer service at best I alway receive Phenomenal customer service!! I have recommended other to use Suburban Chevrolet. Keep up the great customer services. Thank you for c More

by TRACYBSMITH514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Jeremy Anderson, Chad Wilson
Jan 10, 2019 -

Suburban Chevrolet responded

Tracy, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

January 07, 2019

Service Only thing bad is they didn't wash the truck they had wash it every time before it wasn't cold or bad weather outside More

by DJR246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 10, 2019 -

Suburban Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We apologize for missing your car wash. Please let us know if there is anything else we can do you. We can't wait to see you again, have a great day.

January 07, 2019

Good service. Brought my new truck into the service department to get a small dent repaired. The service department did a great job getting the truck fixed and gave More

by SiIverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Burgwald
Jan 10, 2019 -

Suburban Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

January 06, 2019

oil change and tire rotate 1/4/19, 6AM I scheduled the appointment the day before. I asked if I could wait for the service. It started on time, very friendly personnel, done on time. More

by skerzman34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jan 10, 2019 -

Suburban Chevrolet responded

Thank you! We're happy to hear everything went so well! We look forward to seeing you again!

January 05, 2019

Job well done Great communication, great service! My problem was handled quickly and correctly. My service agent kept me informed throughout the process and got m More

by ColtsR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jan 10, 2019 -

Suburban Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2019

Brought my 2011 Equanox in for a an oil change , Tire rotat I am always given the best over all value for my hard earned money. Suburban Chevy does repairs right the 1st time. Tim my service tec as always very More

by TCONN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peifer, Tim Chvala
Jan 10, 2019 -

Suburban Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We sincerely value your business and look forward to your next visit! We hope that you have a great day!

January 02, 2019

Top Notch! Showing up with only an hour left in their schedule on Saturday and being from out of town, Melissa and her crew helped us diagnose a problem on our s More

by CM Quast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Jan 10, 2019 -

Suburban Chevrolet responded

Thank you for the review! We're happy we could help! We hope you have a great day!

January 02, 2019

oil consumption check I did an oil consumption oil level check. They got me in and out in timely fashion thanks for the help on my vehicle Tom Roske More

by TOMROSKE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hayes, Tim Chvala, Jeremy Anderson, Melissa Sauer, Adam Arrigoni
Jan 10, 2019 -

Suburban Chevrolet responded

Thank you, Tom! We appreciate the review and rating. We look forward to your next visit with us!

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