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Suburban Chevrolet - Service Center

Eden Prairie, MN

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1,173 Reviews

1,173 Reviews of Suburban Chevrolet - Service Center

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December 03, 2018

Oil & Tire Rotation Great job. Really appreciate the shuttle service to pick up car after service is complete. Thank you for the great service at The Suburban Chevrolet. More

by Chevy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle bus driver , Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2018

Great service. Brought my Suburban in for minor warranty work and received incredible service from Adam and Tim. These guys are true pros. I will be back. More

by JOHN.FESTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Chvala, Adam Arrigoni
Dec 04, 2018 -

Suburban Chevrolet responded

John, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 29, 2018

Service Excellence Great service team I would recommended any one needing service to use Suburban Chevrolet. The team is very friendly and knowledgeable. They explain More

by 14TET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you for choosing Suburban Chevrolet as your first choice for all your automotive needs! Your business means so much to us and we're so happy to have earned it!

November 29, 2018

Excellent experience Everyone at Suburban Chevrolet is extremely knowledgeable, helpful and attentive. My car was in and out very quickly and I was given a full descriptio More

by Jmassingill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen, Chad Wilson
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you for taking the time to let us know about your positive experience. Have a great day!

November 28, 2018

Good service They did oil and filter change on my duramax took a little longer than I thought it would be but pleasant waiting area so no problem More

by Rosedake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you for the 5 star rating despite your wait time. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 28, 2018

Very easy, fast and done correctly. Thank You Lance the tech that worked on the vehicle did a great job and explained what was done and why, also explained future work that may be needed. Tim serv More

by IHORKUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Tim Chvala, Mark Thompson
Dec 04, 2018 -

Suburban Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Suburban Chevrolet. We're happy we could meet your expectations! We hope to see you soon!

November 27, 2018

Exactky what it should be. The services were done well and in a timely manner. The service advisor was polite and kept me well informed. The experience met my expectations. More

by ENOYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you! We're glad you had such a wonderful experience with us! Thanks again for the review, and have an amazing day!

November 27, 2018

New tires it took an unusually long time to get 4 new tires put on. I set an appointment up for 8 a.m. and I walked out the door at 10:35.the service center app More

by Uncle jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Thank you for the positive rating despite your wait time and the confusion with another customer. Please reach out to us if you have any other concerns or if there is anything else we can do for you. We hope we can be of service to you again so we can really earn your business!

November 27, 2018

Tire replacement Work was just fine, although wasn’t ready when promised. Also, wished they would have washed the blue protectorant off the new tires. Not a big deal t More

by BRIANCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Brian, thank you for taking the time to leave a review for us at Suburban Chevrolet. Thank you for the 5 star rating despite your wait time and falling a little short of perfection. We hope we can be of service to you again! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2018

Recall and oil change Friendly. Helpful. The scheduled shuttle took 25 minutes before they showed up to shuttle us. I like that I got a car wash last time. More

by SHELLY.MAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Dec 04, 2018 -

Suburban Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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