Suburban Chevrolet - Service Center

Great service My 2019 Silverado had a massive misfire incident. I brought my truck in, try immediately gave me a loaner and called me back in a couple of days wen i My 2019 Silverado had a massive misfire incident. I brought my truck in, try immediately gave me a loaner and called me back in a couple of days wen it was completed. They completed the repair much quicker than I had anticipated. With the holidays I thought it was going to take much longer. I am very happy with the service received. More

Timely, comprehensive and enjoyable service I had forgotten about the 7500 mile on my Chevy Bolt and got a call from Suburban. When I still did not show up, Reed called me up and offered to even I had forgotten about the 7500 mile on my Chevy Bolt and got a call from Suburban. When I still did not show up, Reed called me up and offered to even pick it up and bring it back! I was overwhelmed with that much care. Of course , I took it in and they completed the service on time while I was enjoying catching up on work in their nice lounge. ... And all this for a FREE service! I am impressed Suburban. Keep up the excellent service level. More

Dex1 Periodic Oil change and Multi-Point Inspection On time and at the coupon price, a great deal! Car is 2015 Chevy Malibu LT2. Absolutely routine visit, but then some shops cannot even do that very On time and at the coupon price, a great deal! Car is 2015 Chevy Malibu LT2. Absolutely routine visit, but then some shops cannot even do that very well. Sub. Chev. has done three of these for me on this car and done each one very well. More

Stress free! I called to change my scheduled service time and they accommodated me that day! They all made it so easy and stress free! Love coming to Suburban I called to change my scheduled service time and they accommodated me that day! They all made it so easy and stress free! Love coming to Suburban More

Bad experience my worst suburban chev experience. brought truck in on tuesday morning. they said it woukd be done by 5 pm. they never started on it that day. i c my worst suburban chev experience. brought truck in on tuesday morning. they said it woukd be done by 5 pm. they never started on it that day. i called to get an update. advisor did not call me. kept it wednesday. wasnt done on wednesday. they gave me a rental. i was traveling on thursday so i picked up the truck on friday. the truck was not fixed properly. steering wheel off center and the truck pulls to the right. have to bring it back in. More

Another good experience I and my family have bought several vehicles from Suburban. We have also used them for service numerous times. They are always wonderful to work with. I and my family have bought several vehicles from Suburban. We have also used them for service numerous times. They are always wonderful to work with. More

Poor service Time to do my work exceeded what I was told it would take. I don’t believe the 7 point inspection was completed. My wipers needed tho be replaced bu Time to do my work exceeded what I was told it would take. I don’t believe the 7 point inspection was completed. My wipers needed tho be replaced but were checked as goog yo go in the inspection. Something that simple should have been noticed. Glad it wasn’t as I would have been waiting another hour and a half. More

Amazing Start to Finish Greeted nicely, understood my service needs, got me in and out quickly. Lots of TLC while waiting. Clean facility and very happy, will come back! Greeted nicely, understood my service needs, got me in and out quickly. Lots of TLC while waiting. Clean facility and very happy, will come back! More

Repair of hail damage My Cadillac CT6 had over a dozen dents on the hood and in window trim. Suburban did a beautiful job, my car looks new again. My Cadillac CT6 had over a dozen dents on the hood and in window trim. Suburban did a beautiful job, my car looks new again. More

Very Satisfied! Jeremy was very helpful & knowledgeable, he kept me informed of the progress as I waited in local shops & restaurants, which by the way are easy to wa Jeremy was very helpful & knowledgeable, he kept me informed of the progress as I waited in local shops & restaurants, which by the way are easy to walk to! My car was in great working condition after service! I purchased new tires, price was great , car drives great Love the tires! I had a recall service which makes me feel a lot safer now! And lastly I needed a new side mirror, because the indicator that a car was approaching had failed, the price for that I thought was unbelievably high $1,100 . More