Suburban Chevrolet - Service Center
Eden Prairie, MN

1,173 Reviews of Suburban Chevrolet - Service Center
1 problem solved, 1 one problem created. Repair too my defog / AC system was ok. But ran my battery out and it then needed to be replaced. Nice if they had left me car ready to drive away pro Repair too my defog / AC system was ok. But ran my battery out and it then needed to be replaced. Nice if they had left me car ready to drive away properly at pickup. More
Thank you I’ve been to another Chevy dealership several times over the same issue. This dealership fixed it right away. Jeremy called me and walked through ever I’ve been to another Chevy dealership several times over the same issue. This dealership fixed it right away. Jeremy called me and walked through everything they did, got more information from me, and got things taken care of. More
Great service, got me right in on a very busy Saturday. They did a great job squeezing me in on a busy Saturday for an oil change and tire rotation. They got me out in about 60 minutes. Much appreciated. They did a great job squeezing me in on a busy Saturday for an oil change and tire rotation. They got me out in about 60 minutes. Much appreciated. More
Great service for a great price! I came in for a simple oil change and left feeling happy and taken care of. The tech was very knowledgeable and helpful. And my service advisor was am I came in for a simple oil change and left feeling happy and taken care of. The tech was very knowledgeable and helpful. And my service advisor was amazing! Kristine made sure my truck was taken care of before my deadline and I was out the door on time! The cashier Shirley was kind and joke with me! All around it was a great way to end my day! More
Oil change and multi point inspection Reid and Tim are the best. They always take care of any questions or concerns I may have and the work quality is great and done in a timely fashion. Reid and Tim are the best. They always take care of any questions or concerns I may have and the work quality is great and done in a timely fashion. More
Service not Performed Tires were not rotated when I was told the vehicle service was complete. Blown off by advisor when I had additional questions about issues with anothe Tires were not rotated when I was told the vehicle service was complete. Blown off by advisor when I had additional questions about issues with another vehicle I own. More
Every do Server there I did buy tires from here and it was defective tire when I did ask for exchange or return they say no call to Manufacture for the tire we can’t do any I did buy tires from here and it was defective tire when I did ask for exchange or return they say no call to Manufacture for the tire we can’t do anything for you I did call the Manufacturer for the tire and they tell me this delearship doesn’t want to help you he can exchange the tires for you! More
Great Tires This Dealership is by far the best I ever visited. They are a true definition of family! Thanks Chevy family I appreciate your business indefinitely. This Dealership is by far the best I ever visited. They are a true definition of family! Thanks Chevy family I appreciate your business indefinitely. More
Exceeded expectations Tim from service went above and beyond. He found issues with my Tahoe that needed to be repaired and helped get them completed before the warranty ex Tim from service went above and beyond. He found issues with my Tahoe that needed to be repaired and helped get them completed before the warranty expired. His professionalism and willingness to go the extra mile are a rarity today. The service he provided has made me a customer for life with Suburban Chevrolet. I don’t recall the technicians name, but he did an excellent job of keeping the repair on schedule. Thank you Tim and the technician!! More
Service Nice friendly staff, it would be nice if the waiting lounge was more updated. A little disappointed that there was a rental charge for a dedicated cus Nice friendly staff, it would be nice if the waiting lounge was more updated. A little disappointed that there was a rental charge for a dedicated customer. More