Suburban Chevrolet - Service Center

Good work They forgot to give me a car warsh even th ough it was free. They should make sure it was done before calling me and paying. They forgot to give me a car warsh even th ough it was free. They should make sure it was done before calling me and paying. More

Oil change took from 8 am until 10:00 and I had an 8 appt Oil change took 2 hrs and I had an appointment at 8 am and didn’t leave until after 10 am. Requesting Mobile 1 full synthetic oil was met with an anno Oil change took 2 hrs and I had an appointment at 8 am and didn’t leave until after 10 am. Requesting Mobile 1 full synthetic oil was met with an annoyed reaction. The service rep generally seemed annoyed with his job. Also, why do the salesmen gather in front of the showroom outside and smoke together like a bunch of frat guys. Even as a guy, it’s very uncomfortable walking by them. More

Oil change and mudflap install Three hours to get an oil change and have the mudflaps installed is too long especially when there was an appointment The technician did a nice job a Three hours to get an oil change and have the mudflaps installed is too long especially when there was an appointment The technician did a nice job and it looked good I just took way too long More

Poor people skills People at the service desk have no personality, stood in line for way to long to ask a simple question. Will not come back pretty much your service la People at the service desk have no personality, stood in line for way to long to ask a simple question. Will not come back pretty much your service lane is horrible my truck smells like cow manure after service More

Scheduled maintenance No waiting for my scheduled appointment for routine maintenance. Friendly welcome. I didn’t wait for my vehicle and got a call when the car was ready. No waiting for my scheduled appointment for routine maintenance. Friendly welcome. I didn’t wait for my vehicle and got a call when the car was ready. Very efficient system! Pleasant, accommodating staff. More

First Timer! It was my first time obtaining service since I got my lease and it was absolutely awesome. I came to drop my car and requested shuttle service, the sh It was my first time obtaining service since I got my lease and it was absolutely awesome. I came to drop my car and requested shuttle service, the shuttle was ready right after I checked in and as soon as my car was ready they came almost instantly to get me for pick up. The professionals that helped me were very kind and helpful More

They did an oil change They did a timely and good job changing the oil. Jeremy is always a helpful and nice person and a very nice person to work with. They did a timely and good job changing the oil. Jeremy is always a helpful and nice person and a very nice person to work with. More

Great experience Thank you for taking care of my car and I. It was also nice to look at trucks. I found one I liked and maybe another day we will be back Thank you for taking care of my car and I. It was also nice to look at trucks. I found one I liked and maybe another day we will be back More

Satisfied My engine light was on and the service department explained the problem, that was thankfully covered under warranty. They also did some maintenance My engine light was on and the service department explained the problem, that was thankfully covered under warranty. They also did some maintenance at the same time so I didn’t have to bring my car in twice. More

Done on time. Service adviser My service adviser took extra note for me. My tires were still good, needed a cabin filter. Just over all great service from Kristine. Thanks again My service adviser took extra note for me. My tires were still good, needed a cabin filter. Just over all great service from Kristine. Thanks again More