Suburban Chevrolet - Service Center

So far, so good! Bought a new 2018 Traverse from Suburban Chevy and have been treated fairly ever since on service. Not impressed with the warranty but that's life. Tim and Melissa took care of me. Nice to h Chevy and have been treated fairly ever since on service. Not impressed with the warranty but that's life. Tim and Melissa took care of me. Nice to have a service center that I actually feel comfortable with (rather than sending my husband in to deal with it). More

I have had poor service and poor quality repairs on my vehicle the past couple times, after having my vehicle serviced for maintenance I started to have major problems with my vehicle. The service manager vehicle the past couple times, after having my vehicle serviced for maintenance I started to have major problems with my vehicle. The service manager was rude and did not return my calls. I will not be coming back to this dealership for any service or sales. More

Sales dept was great and awesome 👌. Service dept 3 stars, hard to get a call back to set up appts over the course of 1 week. stars, hard to get a call back to set up appts over the course of 1 week. More

Hello, do I have to pay 916 for a bearing in my car? I told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quib told you the staff that the bearings and the car were shaking. He said that the 916 was completely repaired. Now it is not repaired. He is still quibbling about why it is not completely repaired. More

Made a 1:00 appointment. Dropped it off on time. Easy check in. Said it would take about an hour. Vehicle was completed on time. check in. Said it would take about an hour. Vehicle was completed on time. More

Excellent communication with me while my truck was being serviced. Took time to answer all my questions and check for warranty coverage. Enjoyed being able to text serviced. Took time to answer all my questions and check for warranty coverage. Enjoyed being able to text More

I had a very positive experience. Truck was fixed on time at a fair price. Service representative was pleasant and responsive. Cashier was also pleasant and helpful at a fair price. Service representative was pleasant and responsive. Cashier was also pleasant and helpful More

Was referred to Suburban Chev by a friend. They have serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you. serviced my Corvette twice now and I am very pleased. They make you feel welcomed the way they treat you. More

Estimated repair at last oil change. Completed work on time. Inspected vehicle and called with additional suggested repairs. Held off new repairs to next month. time. Inspected vehicle and called with additional suggested repairs. Held off new repairs to next month. More

HOWEVER I was overcharged for labor by $150 and had to go back in for a refund. That’s why I only gave “good” rating back in for a refund. That’s why I only gave “good” rating More