Suburban Chevrolet - Service Center

Excellent Service Chad helped on the phone first, then when I came in (the same day) he told me what I needed and had it done. The air in the tires showed there was a p Chad helped on the phone first, then when I came in (the same day) he told me what I needed and had it done. The air in the tires showed there was a problem, but after the air was put in it still showed a problem. There was a nail in the back tire and it was repaired! More

2nd oil change and tire rotation Arrived for my scheduled oil change and tire rotation and as usual received a warm greeting from Tim in the service department. In and out before I kn Arrived for my scheduled oil change and tire rotation and as usual received a warm greeting from Tim in the service department. In and out before I knew it. Thsnks guys! More

Oil change This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when This is the worst service I have had in five years. I kept returning because of the outstanding service I received from Matt Hayes, my salesman when I purchased my car. Even yesterday he took the time to come in the waiting room where I was sittung to say Hi to me after five years, that's excellent service and why I continued to come back. I brought my car in for an oil change and winterized. Service was awful, so much to say from the beginning when I made the appointment. I don't think this will be read do I will just quit while I'm ahead. I would not of rated her and service at all but I had no choice. More

Warranty work Jeremy was very helpful and good communication! We have had lower quality experiences in the past with other service people so Jeremy will now be our Jeremy was very helpful and good communication! We have had lower quality experiences in the past with other service people so Jeremy will now be our go-to guy! More

Good work Service was good Tim is always thorough and polite He calls when he says he will And gives complete information without overreaching time lines Service was good Tim is always thorough and polite He calls when he says he will And gives complete information without overreaching time lines Thanks More

A good day at suburban chev I appreciate very much the care that Tim and Adam gave me during the service work on my suburban Wednesday. They communicated the costs and time invol I appreciate very much the care that Tim and Adam gave me during the service work on my suburban Wednesday. They communicated the costs and time involved so that I could schedule my day. Thank you, Tom Briggs More

Oil Change, Tire Rotation, and Wash Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done b Great service and they made it easy offering courtesy ride. Harley Baumann is always easy to work with. Kristine Burgwald knew what was getting done before we got out of the car and said we will take care of it ASAP. More

Sensitive and responsive service Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staf Service center management was very sensitive to an issue I brought forward. Their response was exceptional; clearly customer focused. Servicing staff recommendations were in the customers best interests. More

Jeremy does a wonderful job of representing Suburban Chevrol Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me while my vehicle was being serviced at the neighboring dealership of suburban Chevrolet More

Headlight replacement I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted p I called a few days before hand to see about coming in on Monday morning. Jeremy said no problem just stop in and see me. I stopped in was greeted promptly and my head light replace and also after an inspection my cabin filter was replaced as well. My service work was completed in just over an hour. More