Suburban Ford of Ferndale

I had a wonderful and exciting experience The quality of service at Suburban Ford of Ferndale was very outstanding , the salesman Mr.D.Lietz was also very helpful and professional his experti The quality of service at Suburban Ford of Ferndale was very outstanding , the salesman Mr.D.Lietz was also very helpful and professional his expertise played a very large roll in the purchase of my new vehicle, I would recommend anyone to go to Suburban Ford of Ferndale. More

Darin Fogle my salesman for life! My girl and I were on our way from Virginia to Michigan for the holidays when my 08 Escape ran into transmission troubles. We limped it to my parents My girl and I were on our way from Virginia to Michigan for the holidays when my 08 Escape ran into transmission troubles. We limped it to my parents house and the next day to the transmission shop where they told me it would be $2700 for a new trans, needless to say that dampened my Christmas spirit. While figuring what to do from here my father asked if I'd take his Edge to Suburban Ford for an oil change. While there I was so impressed with the service side I began to look at the showroom, that's where Mr. Darin Fogle was introduced to me. Darin heard my story, sympathized with my situation, and explained to me that I actually could afford a new vehicle. In our conversation it dawned on him that he sold my father his truck as well. Darin was given my MAX budget, what I preferred in a new vehicle, and delivered to the T! I was more sold on the level of knowledge he had of the Ford Edge, the remembrance of my family, as well as the time he spent with me getting exactly what I wanted in a new car. I will always remember that and I will always go back to Suburban Ford for my new cars. Darin Fogle is our family's salesman for life! More

Excellent servie with friendly agents Thank to Ford .com where I start my journey in searching for my new car. Suburban Ford of Ferndale is where I met Andre Evans. A warm and friendly p Thank to Ford .com where I start my journey in searching for my new car. Suburban Ford of Ferndale is where I met Andre Evans. A warm and friendly person who know is business well along with Brad Rummer who help me in getting the car I want and the payment I could afford. Thank guys I will tell all my friends and family to go to you the next time they need a new or used car. I will see you in 3 years for my next new car. More

Amazing people! Very helpful! They helped me get financed for the truck of my dreams. Very very friendly and pleasant staff! I would recommend buying from this dealership to everyo They helped me get financed for the truck of my dreams. Very very friendly and pleasant staff! I would recommend buying from this dealership to everyone! More

Great experience Great salesperson. Dealt with him over the phone for 90% of the sale. Really quick to get back with me with responses to questions and finance options Great salesperson. Dealt with him over the phone for 90% of the sale. Really quick to get back with me with responses to questions and finance options. I drove 2 hours to purchase from him and would do it again. The car was very very clean, great condition, great value. Best deal in Michigan. I didn't like the pushing of the extended warranty by the finance girl, but that's almost expected. Overall great experience and I will be going back to them for my next vehicle. More

Leasing my first car I took a long time to make up my mind, but Darin Fogle, my salesman, was very patient with me. He knew I had restraints on the size of my monthly leas I took a long time to make up my mind, but Darin Fogle, my salesman, was very patient with me. He knew I had restraints on the size of my monthly lease payment and he knew the options on wanted on my Escape. He gave me a very fair deal and my car has more perks than I actually asked for. My son was with me when I leased the car. He too was very pleased with my deal and with Darin Fogle. When I lease again, I will return to Darin at Suburban Ford in Ferndale. More

Lease Very friendly & helpful. Not pushy at all. Dealt with a newer sales person at first who didnt know a lot & didnt explain everything. But I followed up Very friendly & helpful. Not pushy at all. Dealt with a newer sales person at first who didnt know a lot & didnt explain everything. But I followed up with Darin who was very helpful & made sure my car was what I wanted. More

It was a wonderful experience I was very satisfied with the customer service experience I received and very happy with my sales person Ms.Shari Bell. I would recommend her to my fa I was very satisfied with the customer service experience I received and very happy with my sales person Ms.Shari Bell. I would recommend her to my family and friends. More

My experience at SuburbanFord Ferndale Working with Fogle was very pleasant He explained every detail to me throughly Overall Good Customer service .I Appreciated everything was done the Working with Fogle was very pleasant He explained every detail to me throughly Overall Good Customer service .I Appreciated everything was done there At one time(paperwork etc) CarolYarber More

Having A Great Salesperson Makes A Difference My salesperson, Lila, is great. She is now at Suburban Ford in Ferndale, and doing a great job as usual. This is the 9th or 10th car my family has pur My salesperson, Lila, is great. She is now at Suburban Ford in Ferndale, and doing a great job as usual. This is the 9th or 10th car my family has purchased through her. Lila takes care of her customers, and does a wonderful job representing Ford. She is an asset to Suburban Ford! More