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Suburban Ford of Romeo

Washington, MI

4.8
600 Reviews

12425 30 Mile Rd

Washington, MI

48095

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600 Reviews of Suburban Ford of Romeo

December 14, 2024

We had an appointment at 2 pm. However I had to see a doctor at the same time for an unforeseen circumstance. So we dropped the car off at 1 pm. While we were in the doctor’s off More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 16, 2024 -

Suburban Ford of Romeo responded

Hi Meme, thank you for the 5-stars! We're glad to hear that Suburban Ford of Romeo could accommodate your schedule and get your car ready so quickly. Thanks for sharing this experience with us!

December 13, 2024

They provided an excellent service. The features on our new Escape were explained clearly. Great experience!!! More

by Uticaheightsbakery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Klave, Sal Poma
Dec 16, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that you had a great experience with us at Suburban Ford of Romeo! It's wonderful to know our team provided excellent service and clearly explained the features on your new Escape. Enjoy your new ride!

December 13, 2024

Knowledgeable, organized, customer oriented. It’s what I expect and hope for from a dealership service center. More

by Jim C
Recommend Dealer
Yes
Employees Worked With
Service manager, Kelly Hagar
Dec 16, 2024 -

Suburban Ford of Romeo responded

Hi Jim, we're thrilled to hear that our team at Suburban Ford of Romeo met your expectations with knowledgeable and organized service. Thank you for the positive feedback!

December 13, 2024

Needed a vehicle fast, last year Jan. . I wanted a Maverick. Everywhere else said they had none. I was able to pick from a few. They treat you with respect and take care of business. More

by jkoz307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
Dec 13, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with Suburban Ford of Romeo! We're delighted to hear that our team was able to assist you quickly and provide excellent service. Enjoy those Ford points, and we look forward to seeing you again in the future!

December 13, 2024

Great people thank you for all of the hard work you guys put into my car More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Anthony Poziemski, Greg Klave, Jeremy Mexico, Kelly Hagar, Martin Ivezaj, Mike Mcdonnell, Sal Poma, Scott Krentler, Fady Rayis
Dec 13, 2024 -

Suburban Ford of Romeo responded

Hi Chris, thank you for your kind words about our team! We're glad they're always so helpful and we appreciate you sharing this with us!

December 12, 2024

I have had very good experience with the service department. They have gone out of their way to be helpful. More

by wyckstandtsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krentler
Dec 12, 2024 -

Suburban Ford of Romeo responded

We're glad to hear that our service department at Suburban Ford of Romeo has been helpful and accommodating. Thank you for sharing your experience with us!

December 12, 2024

Great price and the guy that took care of me was amazing and Patient with me More

by Sea72155sea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 13, 2024 -

Suburban Ford of Romeo responded

Thank you for your review! We look forward to having you back at Suburban Ford of Romeo in the future!

December 11, 2024

Very clean and new. Lots of selection and a fair price for the vehicle I was looking for. Very helpful staff and quick followup on online request to look at a vehicle. More

by b-morello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa gray
Dec 12, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided a great selection and helpful service. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

December 11, 2024

Our sales team made our experience very easy. During the purchase of our new vehicle, and we would absolutely come back and buy from them again More

by Jim Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Adam and her associate
Dec 12, 2024 -

Suburban Ford of Romeo responded

Hi Jim, we're delighted to hear that your experience with the sales team at Suburban Ford of Romeo was smooth and enjoyable. We look forward to welcoming you back for future purchases!

December 11, 2024

Very friendly, knowledgeable and professional. From the salesman to the managers they made the buying experience very pleasant. More

by costanzo18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Smith
Dec 11, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your positive experience with Suburban Ford of Romeo! We're delighted to hear that our team made the buying process friendly and enjoyable. We appreciate your support!

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