Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Suburban Ford of Romeo

Washington, MI

4.8
620 Reviews
Call Dealership (586) 838-1250
View Awards

12425 30 Mile Rd

Washington, MI

48095

Directions

By Type

620 Reviews of Suburban Ford of Romeo

November 03, 2024

Took a little longer than expected but loaner was given to help my family continue to function! More

by clareclor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review. We appreciate your patience during your time with us and are glad our team provided a loaner car. Looking forward to seeing you again soon!

November 03, 2024

Ian blashill helped me and he was amazing. Everything turned out perfect. He explained the whole process from start to finish. More

by Rosemary_elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian blashill
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided such a thorough and amazing experience at Suburban Ford of Romeo. Thank you for sharing your positive feedback!

November 03, 2024

Great service. I am kept updated on the progress of repairs/ service. No complaints here! More

by bmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one from sales
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We're glad you were kept updated on the progress of repairs/service. Looking forward to seeing you again soon!

November 02, 2024

Ian was fantastic service advisor. Super friendly and informative of my vehicle repair. Kept me update through the process. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

Hi Jay, we're delighted to hear that Ian provided you with fantastic service at Suburban Ford of Romeo. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

November 02, 2024

The team was quick to respond to my inquiry, put together a deal quickly Very happy with my 2025 explorer More

by cutcherdouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fady Rayis
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo was able to assist you promptly and efficiently. Enjoy your new 2025 Explorer, and thank you for choosing us!

November 02, 2024

Exceptional customer experience for buying a new vehicle! ! My saleswoman Carissa did a phenomenal job, so happy we had the opportunity to purchase from her. It was no pressure and appreciated her hard work More

by Jimstevenson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa Gray
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

Hi Jim, we're delighted to hear that Carissa and Dominque made your experience at Suburban Ford of Romeo exceptional! Thank you for recommending us, and we hope you're enjoying your new vehicle.

November 01, 2024

Basil Rafidi was very helpful in the service department when I got an oil change. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Nov 06, 2024 -

Suburban Ford of Romeo responded

Hi Jan, we're glad to hear you had a great experience with Basil at Suburban Ford of Romeo. Thank you for choosing us for your vehicles oil change!

November 01, 2024

Joe and basil are the best did above and beyond to help me excellent service More

by Josephissa18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil, Joe Yosif
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Joe and Basil provided you with a wonderful experience at Suburban Ford of Romeo. Thank you for choosing us, see you soon!

November 01, 2024

Great service, they got my vehicle done quickly and Ian did a fantastic job as well. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 01, 2024 -

Suburban Ford of Romeo responded

Thank you for trusting Suburban Ford of Romeo with your automotive needs! We're glad Ian did a fantastic job and we look forward to seeing you again soon!

November 01, 2024

They helped me with what I was looking for, gave me a few different options I didn’t consider and actually chose one of the options they offered me. Very nice staff and facility! I look forward to working wi More

by samisawesome1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roi Bejko
Report | Print
Nov 01, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with great options and a positive experience! Thank you for your kind words, and we look forward to assisting you again in the future.

1
...
34
35
36
...
62