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Suburban Ford of Romeo

Washington, MI

4.8
599 Reviews

12425 30 Mile Rd

Washington, MI

48095

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599 Reviews of Suburban Ford of Romeo

October 22, 2024

Service advisor was professional, took the time to explain what was recommended for my vehicle. Waiting room clean and comfortable, Shuttle service to and from work. More

by Mnj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Oct 23, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our service advisor provided a professional experience and that you found the waiting room at Suburban Ford of Romeo comfortable. It's great to know the shuttle service was convenient for your needs too! Thank you for sharing your feedback with us.

October 21, 2024

Best dealership I drive past 4 other Ford lots to get to them. I've used other Ford dealers and did not receive good service. They are great at communicating about your car when in for service. More

by kellierockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian in the service department , Alfonso Vultaggio, Josie Vultaggio
Oct 21, 2024 -

Suburban Ford of Romeo responded

Hi Kellie, we're delighted to hear that you choose Suburban Ford of Romeo for your service needs! Our team is committed to providing excellent communication and care. Thank you for the kind words!

October 21, 2024

Very communicative and helpful. My advisor regularly checked in with me on the progress of my truck. This is a great dealership. More

by maureen.moons
Recommend Dealer
Yes
Employees Worked With
Ian in Service
Oct 23, 2024 -

Suburban Ford of Romeo responded

Hi Maureen, thank you for the kind words! We're delighted to hear that our team at Suburban Ford of Romeo kept you well-informed and provided great service. We appreciate your support!

October 20, 2024

Very good customer service and care. Always on top of everything. Love my salesman. Great dealership More

by supers29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
Oct 21, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo for your vehicle needs! We appreciate the kind words about our sales team and look forward to seeing you soon!

October 20, 2024

Polite and professional and timely. Great job with explaining to me the issues of my truck and how to fix. Would visit again. More

by Dnforshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Oct 24, 2024 -

Suburban Ford of Romeo responded

Thank you for the kind words! We're glad to hear that our team at Suburban Ford of Romeo provided a helpful and professional experience. We look forward to your next visit!

October 19, 2024

Basel in the service department saved my day! I would highly recommend suburban Romeo dealership to my friends and family. More

by Amy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Oct 21, 2024 -

Suburban Ford of Romeo responded

Hi Amy, we're delighted to hear that Basel was able to assist you at Suburban Ford of Romeo! Thank you for recommending us and sharing your positive experience.

October 19, 2024

The only reason I do business at this dealership is because of Basil Rafidi who services my car like his very own. I know when I leave my car drives and looks like a new car. More

by Go-Go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Rafidi
Oct 21, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Basil's exceptional service keeps you coming back to Suburban Ford of Romeo! It's wonderful knowing your car feels like new after each visit. Thank you for sharing this feedback with us!

October 19, 2024

The best, easiest and seamless dealership experience ever. Carissa and team took care of everything paperwork related online ahead of time. We did a test drive and signed a few documents and we were on More

by Joeglaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa Gray
Oct 21, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Carissa and the team made your experience at Suburban Ford of Romeo so seamless. Thank you for recommending us! Enjoy your new ride!

October 18, 2024

Great dealer to work with. Alfonso and Sal were great to work with and got me out in time to make it to work. Will definitely be returning for future vehicle purchases. More

by michaelstets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Sal Poma
Oct 21, 2024 -

Suburban Ford of Romeo responded

Hi Michael, we're delighted to hear Alfonso and Sal made your experience at Suburban Ford of Romeo a smooth one. We look forward to assisting you with future vehicle purchases!

October 17, 2024

Amazing customer service. Was in and out quickly with my new car and turn in of my old lease More

by eq0120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Oct 17, 2024 -

Suburban Ford of Romeo responded

It's great to hear that you had an amazing experience with our team at Suburban Ford of Romeo! Enjoy your new car and please reach out if there's anything you need down the road!

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