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Suburban Ford of Romeo

Washington, MI

4.8
566 Reviews

12425 30 Mile Rd

Washington, MI

48095

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566 Reviews of Suburban Ford of Romeo

October 04, 2024

I love this dealership. Martin ivezaj is a phenomenal sales guy and I would work with him many times over. I will be recommending him and suburban ford of Romeo to anyone I More

by Gjeljoshivezaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Martin provided such a great experience at Suburban Ford of Romeo! Thank you for recommending us and we look forward to seeing you again in the future.

October 04, 2024

Ford of Romeo repairs on the RHS wheel bearing and R&R the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! More

by sandyandstevew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Oct 07, 2024 -

Suburban Ford of Romeo responded

Hi Sandy, we're delighted to hear that the team at Suburban Ford of Romeo provided fantastic service and communication for your Mustang! Thank you for sharing your experience with us. Safe travels ahead!

October 04, 2024

Christian was able to work around my schedule and was very communicative, worked his best to match outside loan rates. He made sure I was able to leave with my dream car. Would definitely recommend worki More

by Mitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Smith, Sal Poma
Oct 04, 2024 -

Suburban Ford of Romeo responded

Hi Mitch, we're delighted to hear that Christian provided such excellent service and helped you secure your dream car at Suburban Ford of Romeo. Thank you for recommending us!

October 03, 2024

Clean, comfortable waiting area. Staff was friendly, helpful and professional. Washed my vehicle after oil change. More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear you enjoyed the clean and comfortable waiting area at Suburban Ford of Romeo! Our team is always here to provide friendly, professional service. Thanks for sharing your experience with us!

October 03, 2024

Bought my 4th car from this dealership. Great service and people. Joe was very helpful with the process More

by Sinan akkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Oct 04, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo once again! We're delighted to hear that Joe and our team provided great service. Enjoy your new car, and we look forward to seeing you next time!

October 03, 2024

They quickly took care of all of the issues I had with my vehicle. Something didn't go right but they fixed that issue immediately as well. More

by hallj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're glad to hear that our team at Suburban Ford of Romeo was able to address your vehicle issues promptly. Thank you for sharing your experience with us!

October 03, 2024

Alfonso made my experience easy and enjoyable. He was very professional and made sure he found the best deal to fit my needs. Alfonso went above and beyond to accomplish this. I will definitely be More

by robby7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Sal Poma
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Alfonso made your experience at Suburban Ford of Romeo both easy and enjoyable. Our team is committed to finding the best deals for our customers, and it's great to know we hit the mark with you. We look forward to assisting you with future purchases!

October 03, 2024

The follow through was excellent and the vehicle delivery was outstanding. Very efficient and worked with my schedule More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andria na Camaj
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that the team at Suburban Ford of Romeo provided excellent follow-through and efficient service for your vehicle delivery. Thank you for sharing your experience with us!

October 02, 2024

Great salesman, Mike Mcdonnell! The purchase was very simple and efficient. I was very impressed by the team. More

by michaeldomangue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonnell
Oct 02, 2024 -

Suburban Ford of Romeo responded

Thank you for the kind words! We're glad to hear that Mike McDonnell and our team at Suburban Ford of Romeo made your purchase simple and efficient. Enjoy your new vehicle!

October 02, 2024

Suburban Ford Scammed my 86-year-old mother on a repair. Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her More

by Ellie
Recommend Dealer
No
Employees Worked With
Jeffrey Freeman
Oct 30, 2024 -

Suburban Ford of Romeo responded

Hi Ellie, thank you for taking the time to leave us a review. I'm truly sorry to hear about your mother's experience. This is not the level of service we strive for and I apologize for any distress caused. We take these matters seriously and would like to address this situation promptly. Please feel free to reach out if you have further concerns or questions. Thank you, Brian Moore - Fixed Operations Manager - brianmoore@lithia.com

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