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Suburban Ford of Romeo
Washington, MI
842 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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842 Reviews of Suburban Ford of Romeo
March 18, 2023
This dealership was very clean and friendly. Working with my salesman and the financial staff made for a great purchasing experience for our 2023 Bronco. Working with my salesman and the financial staff made for a great purchasing experience for our 2023 Bronco. More
by 23Bronc
Employees Worked With
Angelo Vultaggio, Joey Alazzawi
February 18, 2023
Service center is horrible. Had 2019 f150 towed there due to not starting and it sat there for 5 days with no one checking it out, no feed back, no loaner. Had 2019 f150 towed there due to not starting and it sat there for 5 days with no one checking it out, no feed back, no loaner. More
by Denid
Employees Worked With
Service manager
February 13, 2023
Great experience as usual. Customer service top notch. Waited for repairs to be done to my vehicle, in a very relaxing waiting area. Offering fresh coffee and water.. The staf Customer service top notch. Waited for repairs to be done to my vehicle, in a very relaxing waiting area. Offering fresh coffee and water.. The staff is very friendly. More
by v.savage
Employees Worked With
Joe Yosif
February 13, 2023
Friendly Service, asked the right questions regarding our requirements for service. Knowledgeable on the vehicle's we had in for service. Basil keep us inform of the progress on our vehicle's in for service, requirements for service. Knowledgeable on the vehicle's we had in for service. Basil keep us inform of the progress on our vehicle's in for service, which is very important to us. Best part of being informed I told everyone is the good news and bad news you might have on the progress. Giving you have a better understanding why service may take a little longer than than normal. We tell everyone about the great service and sales at Suburban Ford of Romeo. More
by craig.kovacic
Employees Worked With
Basil in service, Joey Alazzawi
February 13, 2023
Super friendly salespeople and staff. We have leased from them before and will continue to do so in the future. We love our new escape. We have leased from them before and will continue to do so in the future. We love our new escape. More
by ennypa68
Employees Worked With
Derek Britton
February 02, 2023
Everyone one was great! I had my previous car in for warranty work before buying my new one and wanted to say that Basil in service is a great asset to your business. Beca I had my previous car in for warranty work before buying my new one and wanted to say that Basil in service is a great asset to your business. Because of his professionalism is the reason we purchased our new car from Suburban Romeo Ford. More
by Sueremmert
Employees Worked With
Basil in service was great 👍 , Martin Ivezaj
January 25, 2023
Dealership added and charged for equipment on vehicle that I ordered and did not want and was not on the vehicle when I got it home. Nitrogen was one of the items. They charged me $150. for it and didn’t that I ordered and did not want and was not on the vehicle when I got it home. Nitrogen was one of the items. They charged me $150. for it and didn’t even follow protocol and install green valve caps. They refused to refund my money. These people have no ethics. Big scam. More
by Their crooks
Employees Worked With
Greg Klave
