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Suburban Ford of Romeo

Washington, MI

4.8
558 Reviews

12425 30 Mile Rd

Washington, MI

48095

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558 Reviews of Suburban Ford of Romeo

February 28, 2025

Kelly is the absolute BEST sales woman ever! She is so accommodating and goes out of her way to make sure she gets you a vehicle that fits your lifestyle that is also affordable. I cannot say en More

by Jmalburg2225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hagar
Mar 03, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Kelly provided such exceptional service at Suburban Ford of Romeo! It's fantastic to know she helped find a vehicle that fits your lifestyle and budget. Thank you for sharing this wonderful feedback!

February 28, 2025

Great location and very clean dealership. Sales department are great to talk with on my King Ranch purchase followed by the service departments concerns on my F150. Suburban Romeo takes good More

by kerrywojcik57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
Mar 03, 2025 -

Suburban Ford of Romeo responded

Hi Kerry, we're delighted to hear that you had a positive experience with both our sales and service departments at Suburban Ford of Romeo. Thank you for your kind words, and we look forward to assisting with your wife's next vehicle!

February 28, 2025

Everyone was incredibly helpful. Our salesperson, Hillary Adam, made the entire process from start to finish painless. More

by amarqf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Adam
Mar 03, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Hillary and the team at Suburban Ford of Romeo made your experience smooth and hassle-free. Thank you for sharing this positive feedback!

February 27, 2025

Pleasant atmosphere and knowledgeable staff to assist with service advice. I appreciated the informative video of the services provided. More

by motherearth50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill / service advisor
Feb 27, 2025 -

motherearth50 responded

Thank you

Feb 27, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that you enjoyed the atmosphere and found our team at Suburban Ford of Romeo helpful. It's great to know the service video added value to your experience! Thank you for sharing your feedback with us.

February 27, 2025

From start to finish the experience was wonderful. Over the top quality of care, Ian took special care to ensure my comfort and expedite my oil change. More

by Mifordtech1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every single service member. None of them are listed.
Feb 28, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian provided exceptional service during your visit at Suburban Ford of Romeo. Thank you for sharing your positive experience, and we look forward to serving you again!

February 27, 2025

I am making a purchase of a vehicle that is currently at Suburban Ford of Romeo. I needed some photos of the vehicle while still at the dealership. So I called the dealership and spoke with Kennedey Moncr More

by JPetty
Recommend Dealer
Yes
Employees Worked With
Kennedey Moncrief
Feb 27, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Kennedey provided such excellent service at Suburban Ford of Romeo! Thank you for recommending him and sharing your positive experience. Enjoy your new vehicle!

February 26, 2025

I received a recall notice for my 2025 Explorer. Upon arrival I was met by Ian. Ian explained that my car needed an ABS update. I, then was informed of how long the procedure would take. The u More

by ccabanaw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Smith, Anthony Poziemski
Feb 26, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience! We're delighted to hear that Ian and the team at Suburban Ford of Romeo provided efficient service and even had your car washed. We appreciate your feedback, and we're here if you need anything else in the future!

February 25, 2025

Gentleman at Suburban Ford Romeo who handled my wife’s oil change was very kind and helpful. It was a busy day at the dealership and they still managed to get the oil change done within a couple of hours More

by rreck5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Feb 26, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided kind and efficient service for your wife's oil change. Thank you for choosing us, and we look forward to welcoming you back in the future!

February 25, 2025

Ian in the service dept was so helpful and accommodating! I highly recommend this dealership More

by NMGRIFFITH41988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian B
Feb 26, 2025 -

Suburban Ford of Romeo responded

We appreciate your kind words about Ian at Suburban Ford of Romeo! Thank you for the recommendation, see you again soon!

February 25, 2025

Outstanding service! We are a Chevrolet dealer for hours away, bought this vehicle at auction, was still under warranty. Our drivers had battery issues and were stalled o More

by cmercer1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Booser
Feb 26, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience! We're delighted to hear that our service team at Suburban Ford of Romeo could assist promptly and get your driver back on the road. We appreciate your kind words and are always here to help when needed!

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